[cisco-voip] CCM 5.1 Attendant Console Presence...

[Ryan Ratliff]

I thought we were talking linestates?

Did you look at the TCD trace to see if it was sending linestate  
updates?
In the AC console go to Settings->Advanced.  Do you have the correct  
IP address listed under the section "Local Host IP Address (for Line  
State)".  If you don't set one it will show the auto selected IP  
address and the port TCD is sending to.

-Ryan

On Apr 30, 2007, at 11:24 AM, Jonathan Charles wrote:

There are no firewalls (it just boring InterVLAN routing on a 6513)...

Also, user's phone gets caller-ID and calling name, but AC does  
not... (there is just the one AC on the network).



Jonathan

On 4/30/07, Ryan Ratliff <rratliff at cisco.com> wrote: This will be the  
same as any AC line state issue.   Check firewalls,
AC console for which NIC it is using, etc.  The LSS updates come as
UDP packets from TCD to your PC.   Look in the TCD traces to make
sure it is sending them (search for your IP address) and after that
it's all up to the network.


-Ryan

On Apr 27, 2007, at 2:51 PM, Jonathan Charles wrote:

So, supposedly attendant console is supposed to show line state of
speed dials and address book, but everyone shows as just a question
mark...

Anyone have any idea how to correct?



Jonathan
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