[cisco-voip] CCM 5.1 Attendant Console Presence...

[Jonathan Charles]

OK, let me check...


J

On 4/30/07, Ryan Ratliff <rratliff at cisco.com> wrote:
>
> I thought we were talking linestates?
>
> Did you look at the TCD trace to see if it was sending linestate
> updates?
> In the AC console go to Settings->Advanced.  Do you have the correct
> IP address listed under the section "Local Host IP Address (for Line
> State)".  If you don't set one it will show the auto selected IP
> address and the port TCD is sending to.
>
> -Ryan
>
> On Apr 30, 2007, at 11:24 AM, Jonathan Charles wrote:
>
> There are no firewalls (it just boring InterVLAN routing on a 6513)...
>
> Also, user's phone gets caller-ID and calling name, but AC does
> not... (there is just the one AC on the network).
>
>
>
> Jonathan
>
> On 4/30/07, Ryan Ratliff <rratliff at cisco.com> wrote: This will be the
> same as any AC line state issue.   Check firewalls,
> AC console for which NIC it is using, etc.  The LSS updates come as
> UDP packets from TCD to your PC.   Look in the TCD traces to make
> sure it is sending them (search for your IP address) and after that
> it's all up to the network.
>
>
> -Ryan
>
> On Apr 27, 2007, at 2:51 PM, Jonathan Charles wrote:
>
> So, supposedly attendant console is supposed to show line state of
> speed dials and address book, but everyone shows as just a question
> mark...
>
> Anyone have any idea how to correct?
>
>
>
> Jonathan
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>
>
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