[cisco-voip] IPCCX agent roll time
pcaltagirone
pcaltagirone at comporium.net
Tue Aug 7 12:19:51 EDT 2007
Does anybody know where in IPCCX or CM can you find the setting for the amount of time or rings before an unanswered call will roll to the next agent?
Thanks in advance!
Paul
Charlotte,NC
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