[cisco-voip] CCM 5.1, unable to pull logs via RTMT..

[Jonathan Charles]

I have a CCM 5.1 cluster, I can pull logs via RTMT from the publisher
fine, but when I try from the subscriber, I get the following:

"An Error Occurred while Processing Request"

I am able to connect via RTMT and see performance stats (Virtual
Memory, CPU, registered phones, etc...) I just can't view log files.

Initially I couldn't even get into RTMT, so I restarted Cisco
Servicability and I was able to get in... Any ideas what could be
wrong here?



Jonathan