[cisco-voip] Attendant Console CCM 5.1 Call Control Failure

[Brian Duncan]

Hi All,
 
I have been attempting to set up Attendant Console with CCM 5.1 and I keep getting "Initialization of Call Control Failed.  Retrying..."  I have configured the AC user and the ACDeviceAuthenticationUser user as Application Users. The phones have been associated to both users and both are in the Standard CTI Allow Control of All Devices and Standard CTI Allow Call Park Monitoring groups.  Both phones in question have Allow Control of Device from CTI on both the phone and the line.  
 
Does anyone know how to bring up call control?
 
Thanks,
Brian Duncan
Jack Henry & Associates
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