[cisco-voip] Unregistered IP Phones

[omar parihuana]

Hi,

Thanks for your response...

I re-checked the NIC and no errors, also the mismatch in the speed and
duplexing, all is ok!, neither Firewall between CCM and IP Phones, so I
don-know what's wrong? I checked the CCM resources, network resources, and
all seems ok. what other test can i realize?

Thanks again for your sugesstions...

Rgds.


On 8/16/07, Nicolás Menoni <nmenoni at yahoo.com> wrote:
>
> I think it could be a problem in the NIC (network
> interface card) of the CCM server. It could be a
> mismatch in the speed or duplexing or something like
> that, for this, the keepalive can't reach the
> destination.
>
> Ok, bye, Nicolás.
>
>
> --- omar parihuana <omar.parihuana at gmail.com>
> escribió:
>
> > Hi List,
> >
> > Since two weeks I have issues with my  IP Phones,
> > after check CCM 4.0 I saw
> > a lot of errors by device unregistered, and my users
> > are complain because
> > the calls in course are dropped. I don't know why
> > the IP Phones
> > unregistered, pls any suggestions... thanks.
> >
> > My CCM logs are:
> >
> >
> > Event Type: Error
> >
> > Event Source: Cisco CallManager
> >
> > Event Category: None
> >
> > Event ID: 3
> >
> > Date: 16/08/2007
> >
> > Time: 10:25:04 a.m.
> >
> > User: N/A
> >
> > Computer: PECMA01
> >
> > Description:
> >
> > Error: DeviceUnregistered - Device unregistered.
> >
> > Device name.: SEP0013605818CA
> >
> > Device IP address.: 10.20.0.132
> >
> > Device type. [Optional]: 30007
> >
> > Device description [Optional].: Patricia Verastegui
> > 2237
> >
> > Reason Code [Optional].: 8
> >
> > App ID: Cisco CallManager
> >
> > Cluster ID: PECMA01-Cluster
> >
> > Node ID: 10.20.0.16
> >
> > Explanation: A device that has previously registered
> > with Cisco CallManager
> >
> > has unregistered. This event may be issued as part
> > of normal unregistration
> >
> > event or due to some other reason such as loss of
> > keepalives.
> >
> > Recommended Action: No action is required if
> > unregistration of this device
> >
> > was expected..
> >
> >
> >
> >
> >
> > Event Type: Error
> >
> > Event Source: Cisco CallManager
> >
> > Event Category: None
> >
> > Event ID: 3
> >
> > Date: 16/08/2007
> >
> > Time: 10:24:52 a.m.
> >
> > User: N/A
> >
> > Computer: PECMA01
> >
> > Description:
> >
> > Error: DeviceUnregistered - Device unregistered.
> >
> > Device name.: SEP00131A41940B
> >
> > Device IP address.: 10.20.1.114
> >
> > Device type. [Optional]: 30007
> >
> > Device description [Optional].: Stephanie Kilimajer
> > 2215
> >
> > Reason Code [Optional].: 8
> >
> > App ID: Cisco CallManager
> >
> > Cluster ID: PECMA01-Cluster
> >
> > Node ID: 10.20.0.16
> >
> > Explanation: A device that has previously registered
> > with Cisco CallManager
> >
> > has unregistered. This event may be issued as part
> > of normal unregistration
> >
> > event or due to some other reason such as loss of
> > keepalives.
> >
> > Recommended Action: No action is required if
> > unregistration of this device
> >
> > was expected..
> >
> >
> >
> >
> >
> > Event Type: Error
> >
> > Event Source: Cisco CallManager
> >
> > Event Category: None
> >
> > Event ID: 3
> >
> > Date: 16/08/2007
> >
> > Time: 10:24:34 a.m.
> >
> > User: N/A
> >
> > Computer: PECMA01
> >
> > Description:
> >
> > Error: DeviceTransientConnection - Transient
> > connection attempt.
> >
> > Connecting Port: 0
> >
> > Device name [Optional].:
> >
> > Device IP address.: 10.20.20.45
> >
> > Device type. [Optional]: 255
> >
> > Reason Code [Optional].: 6
> >
> > App ID: Cisco CallManager
> >
> > Cluster ID: PECMA01-Cluster
> >
> > Node ID: 10.20.0.16
> >
> > Explanation: A connection was established and
> > immediately dropped before
> >
> > completing registration. Incomplete registration may
> > indicate a device is
> >
> > rehoming in the middle of registration. The alarm
> > could also indicate a
> >
> > device misconfiguration, database error, or an
> > illegal/unknown device
> >
> > trying to attempt a connection.
> >
> > Recommended Action: No action is required if this
> > event was issued as a
> >
> > result of a normal device rehome..
> >
> >
> >
> >
> >
> >
> >
> > Event Type: Error
> >
> > Event Source: Cisco CallManager
> >
> > Event Category: None
> >
> > Event ID: 3
> >
> > Date: 16/08/2007
> >
> > Time: 10:24:29 a.m.
> >
> > User: N/A
> >
> > Computer: PECMA01
> >
> >
> === message truncated ===>
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>



-- 
Omar E.P.T
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