[cisco-voip] 7961 long reset

[Ocampo, Walter]

Johnny is right,

 

It is simple to detect, 

In the 7961, check the network setting and check the IP address of the
DHCP server as well the TFTP servers IP address. Reset the phone and
check during the reset process which is taking the most time, the DHCP
or the TFP loading on the phone. From there you could start to
troubleshoot.

 

 

Walter Ocampo

System Network Analyst

Office of Information Technology

540 S.E 3rd. Ave, Suite 300

Fort Lauderdale, FL 33301

(954) 357 8041 Cell (954) 632 8228

wocampo at broward.org

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Johnny Crothers
(c)
Sent: Thursday, August 23, 2007 9:54 AM
To: CarlosOrtiz at bayviewfinancial.com; Socarras, Luis
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 7961 long reset

 

Is it just your phone? Are all phones on the same switch?

 

Which step is taking the longest? 

 

It might be there is some sort of network problem, maybe delays in DHCP
or TFTP?

 

You might need to sniff the traffic and see what problems there are.

 

Johnny Crothers

IPT Specialist

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
CarlosOrtiz at bayviewfinancial.com
Sent: 23 August 2007 14:22
To: Socarras, Luis
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 7961 long reset

 


Just my phone.  I am updating the CSS of the line which causes the phone
to reset.  I don't remember it taking this long even when I first
installed the phone.  I just reset it and it took 1 minute to come back.
Anyone seen this before? 

  

"Socarras, Luis" <LSOCARRAS at broward.org> 

08/23/2007 08:53 AM 

To

<CarlosOrtiz at bayviewfinancial.com> 

cc

 

Subject

RE: [cisco-voip] 7961 long reset

 

 

 




Our load file is SCCP41.8-2-1S.  When you say a delay of about a minute,
are you resetting one phone at a time or are you selecting a group from
the results of a search on the Find and List Phone Page.   
  
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
CarlosOrtiz at bayviewfinancial.com
Sent: Wednesday, August 22, 2007 3:56 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 7961 long reset 
  

When updating lines on some new 7961 phones I am seeing a large delay (1
minute) for the phone to reset.   Is this normal or am I possibly
hitting a bug? 

Load file is  SCCP41.8-2-2SR1S. 



**********************************************************************
Any opinions expressed in the email are those of the individual and not
necessarily the company. This email and any files transmitted with it
are confidential and solely for the use of the intended recipient. If
you are not the intended recipient or the person responsible for
delivering it to the intended recipient, be advised that you have
received this email in error and that any dissemination, distribution,
copying or use is strictly prohibited.

If you have received this email in error, or if you are concerned with
the content of this email please e-mail to:
e-security.support at vanco.info

The contents of an attachment to this e-mail may contain software
viruses which could damage your own computer system. While the sender
has taken every reasonable precaution to minimise this risk, we cannot
accept liability for any damage which you sustain as a result of
software viruses. You should carry out your own virus checks before
opening any attachments to this e-mail. 

Vanco UK Ltd Registered in England No: 2296733 Registered Office: John
Busch House, 277 London Road, Isleworth, Middlesex TW7 5AX

Please consider the environment before printing this e-mail
**********************************************************************

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070823/3f660a74/attachment.html