[cisco-voip] BARS fails due to SQL Server, after OS 4.4aSR9 update
Joe Keller
joe.j.keller at gmail.com
Fri Aug 24 11:54:19 EDT 2007
CCM 4.1(3)
BARS 4.0.12
OS was 2000.4.3aSR9 updated to 2000.4.4aSR9. Update log showed no
errors. BARS fails since update.
Bars status window shows:
[02:00:19 AM] Dumping Ccm0302 database on x.x.x.x
*** [02:00:24 AM] Could not verify db backup.
[02:00:24 AM] Staging database dump from x.x.x.x to staging directory.
*** [02:00:24 AM] Failed to stage the database Ccm0302.
*** [02:00:24 AM] Could not backup database Ccm0302 successfully.
[02:00:24 AM] Staging Locales folder C:\Program
Files\Cisco\CallManager\DBInstallCSV\Products
[02:00:26 AM] Backing up URL Services Page.
*** [02:00:26 AM] Failed to copy URL Services page. Couldn't find
IIS Root Directory for CCMCIP in x.x.x.x
[02:00:26 AM] Skipping CDR database backup on x.x.x.x.
[
BARS trace log shows:
[02:00:24 AM] Could not verify database backup successfully:
-2147218303 [Mic-
rosoft][ODBC SQL Server Driver][SQL Server]Cannot open backup d-
evice 'stiFileDump'. Device error or device off-line. See the S-
QL Server error log for more details.
[Microsoft][ODBC SQL Serv-
er Driver][SQL Server]VERIFY DATABASE is terminating abnormally.
.
[02:00:24 AM] Could not verify db backup.
[02:00:24 AM] Moving dump to staging dir
[02:00:24 AM] Failed to stage the database Ccm0302.
[02:00:24 AM] Error in modBackup DB: 450 Wrong number of
arguments or invalid-
property assignment
[02:00:24 AM] Could not backup database Ccm0302 successfully.
[02:00:24 AM] Staging Locales folder C:\Program Files\Cisco\CallManager\DBIns-
tallCSV\Products
[02:00:24 AM] Locales Folder Created
[02:00:24 AM] In function modStageDir
[02:00:26 AM] Successfully backed up locales folder.
[02:00:26 AM] The CCM database, DBNAME from registry CCM0302 and the Connect-
ion String registry value for DBConnection0 is CCM0302 .
[02:00:26 AM] Inside function modGetLocalComputerName
[02:00:26 AM] Local Computer name is CCMPUB
[02:00:26 AM] Exiting function modGetLocalComputerName
[02:00:26 AM] Initializing Sockets
[02:00:26 AM] Inside function modGetIpAddress
[02:00:26 AM] IPAddress = x.x.x.x
[02:00:26 AM] Closing Sockets
[02:00:26 AM] Exiting function modGetIpAddress
[02:00:26 AM] Succesfully wrote the Publisher details to the catalog.ini file.
[02:00:26 AM] Inside Function modExecuteQuery
[02:00:26 AM] modExecuteQuery=http://x.x.x.x/CCMCIP/getservicesmenu.asp
[02:00:26 AM] Backing up URL Services Page.
[02:00:26 AM] Given URL Server: x.x.x.x
[02:00:26 AM] Given Backup Server: x.x.x.x
[02:00:26 AM] Inside function modVirualDir
[02:00:26 AM] [modVirualDir]: -2147463168 Automation error
[02:00:26 AM] Failed to copy URL Services page. Couldn't find IIS Root Direct-
ory for CCMCIP in x.x.x.x
DBLHelper shows no problems
SQL Server error log shows the following error at 2:00:24:29:
"BackupDiskFile::OpenMedia: Backup device 'C:\Ccm0302.dmp' failed to
open. Operating system error = 32(The process cannot access the file
because it is being used by another process.)."
Any ideas?
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