[cisco-voip] Is this Unity's death knell?
Steve G
smgustafson at gmail.com
Mon Aug 27 13:30:07 EDT 2007
With Exchange 2007, does it allow you to listen to your VM through the
phone? Like with Unity ViewMail you can click play and it will ring your
extension which will then play your message to you after you pick-up.
On 8/27/07, Jonathan Charles <jonvoip at gmail.com> wrote:
>
> I am sure someone will come out with a freeware app that does MWI...
>
> However, it probably won't be able to tag just voicemails and will
> light MWI on all inbox items.
>
> The reality is that, in a unified messaging environment, most people
> don't use their phones to retrieve vmail anyway.
>
> I think a business argument could almost be made to forgo MWI and
> issue everyone speakers for their PCs.
>
>
>
> J
>
> On 8/27/07, Jeffrey C. Ollie <jeff at ocjtech.us> wrote:
> > On Sun, 2007-08-26 at 23:17 -0500, Jonathan Charles wrote:
> > >
> http://www.microsoft.com/exchange/evaluation/features/unifiedmessaging.mspx
> > >
> > > Speech-Enabled Auto Attendant
> > >
> > > The Attendant answers calls using an automated operator with
> > > customizable menus (for example, "press 1 for sales") and global
> > > address list directory lookups (for example, "who would you like to
> > > contact?"). Callers can interact with the Automated Attendant through
> > > touchtone menus or their voice using speech recognition.
> > >
> > > I think the integrated speed recognition is pretty cool, and as soon
> > > as you play with Outlook Voice Access, Unity looks kind of sad in
> > > comparison...
> >
> > The "cool" features may be nice to give to your "C" level users, but the
> > killer for me would be letting the in-house Exchange admins handle the
> > voicemail/auto-attendants on their (existing) highly-available Exchange
> > clusters, rather than depending on my single Unity server. That way I
> > can also stop being an Exchange administrator myself (which I have
> > neither the training or temperament for).
> >
> > One thing I noticed from [1]:
> > Exchange 2007 Unified Messaging has been tested for use with
> > Cisco Call Manager version 5.x. If you have Cisco Call Manager
> > 5.x on your network, you will be able to connect Exchange 2007
> > Unified Messaging servers directly to Call Manager without the
> > requirement of an IP/VoIP gateway. Many of the features that are
> > included with Exchange 2007 Unified Messaging are fully
> > functional with Cisco Call Manager 5.x. However, the Message
> > Waiting Indicator (MWI) feature does not work and faxing does
> > not work because the T.38 faxing protocol is not supported by
> > Cisco Call Manager.
> >
> > T.38 faxing I think I could do without, but I think I'd be in danger of
> > losing my job if MWI stopped working. However, according to the
> > document that you can download from [2] there's a third-party
> > solution[3] that enables MWI.
> >
> > [1]
> http://technet.microsoft.com/en-us/library/2516dac1-dfdc-47eb-8e6f-18b1537a57b2.aspx
> > [2]
> http://www.microsoft.com/downloads/details.aspx?FamilyId=68b43d3c-7c84-4c2f-bfd7-98754970d70e&displaylang=en
> > [3] http://www.mwi2007.com/
> >
> >
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> >
> >
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