[cisco-voip] MCS-7825-I3

Tue Aug 28 08:12:40 EDT 2007

The URL below has a matrix showing the MCS server - CCM software
support

http://www.cisco.com/en/US/customer/products/hw/voiceapp/ps378/prod_br
ochure0900aecd8062a4f9.html

looks helpful

Erik Erasmus

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of pedro marques
Sent: Tuesday, August 28, 2007 1:16 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] MCS-7825-I3

Hi list,

I currently have two of these MCS-7825-I3 servers. According to this
URL: 

http://www.cisco.com/en/US/products/hw/voiceapp/ps378/products_data_sh
eet0900aecd805efb09.html
<javascript:newWin('http://www.cisco.com/en/US/products/hw/voiceapp/ps
378/products_data_sheet0900aecd805efb09.html')> 

it is stated that these are servers for 5.1 or 6.0 Cisco Unified
Communications Manager Application. 

My problem is that my sales team sold a MCS 7825-I3, 1000 User
CM4.2-K9-7825-I3 software package which seems to be compatible with
the aforementioned servers. Considering this SW, I tried to do the
installation with the installation DVDs included in the package.
Nothing worked. With Disk 1 (78XX-I1/I2) the hardware detection
clearly states that the hardware is not compatible. With Disk 2
(7825-I3, 7845-I1/I2) it begins the installation and then gets to a
point where I get a notification that it is "gathering information"
and ejects the DVD. Nothing else happens after that point. 

Am I looking at this problem with the wrong approach? 

Any help would be much appreciated. 

cheers, 
pedro

-- 
Pedro Miguel Marques 

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