[cisco-voip] MCS-7825-I3

[Wes Sisk]

next gen hardware was only added in the 5.1(2b) by CSCsj57609.

for windows OS you need 2000.4.5,2000.4.5a, or 2000.4.5b if you want  
CM4.1/4.2
or 2003.1.2 or 2003.1.2a if you want CM 4.3

The software kit CM4.2-K9-7825-I3 bill of materials does contain the  
correct disks.  Contact whomever your purchased the software from to  
get a replacement software kit as yours appears incomplete/incorrect.

/Wes

The part number CM4.2-K9-7825-I3 appears correct

On Aug 28, 2007, at 7:15 AM, pedro marques wrote:

Hi list,

I currently have two of these MCS-7825-I3 servers. According to this  
URL:

http://www.cisco.com/en/US/products/hw/voiceapp/ps378/ 
products_data_sheet0900aecd805efb09.html

it is stated that these are servers for 5.1 or 6.0 Cisco Unified  
Communications Manager Application.

My problem is that my sales team sold a MCS 7825-I3, 1000 User CM4.2- 
K9-7825-I3 software package which seems to be compatible with the  
aforementioned servers. Considering this SW, I tried to do the  
installation with the installation DVDs included in the package.  
Nothing worked. With Disk 1 (78XX-I1/I2) the hardware detection  
clearly states that the hardware is not compatible. With Disk 2 (7825- 
I3, 7845-I1/I2) it begins the installation and then gets to a point  
where I get a notification that it is "gathering information" and  
ejects the DVD. Nothing else happens after that point.

Am I looking at this problem with the wrong approach?

Any help would be much appreciated.

cheers,
pedro

-- 
Pedro Miguel Marques
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