[cisco-voip] MWI same phone, 2 Unity accounts

[Jonathan Charles]

The light will only come on if MWI is set on the FIRST line of the
phone, I am pretty sure there is no way around this.


J

On Nov 30, 2007 3:54 PM, Carter, Bill <bcarter at sentinel.com> wrote:
>
>
>
>
> I have a group of users, each with their own VM account.  They have 2 lines,
> 1 for IPCC and 1 regular.  There is a Department VM for this group also.
>
>
>
> I am trying to synchronize the MWI for the accounts.  Right now, for the
> group voice mail, I have each users regular line list in the MWI.
>
>
>
> Here is the problem; a voice is left for a subscribe and a voice mail is
> left for the group box.  As expected, the Phone gets the red MWI.  Another
> user gets the group voicemail, so Unity sends a MWI off.  So the user has a
> voicemail in their personal VM box, but MWI has been shut off.
>
>
>
> I tried changing the group voicemail MWI numbers to the IPCC extensions but
> it didn't help the light issue.
>
>
>
> Any suggestions ?
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>