[cisco-voip] Headsets for IP Phones

[Robert]

On Sat, 2007-12-01 at 16:21 -0600, Jonathan Charles wrote:
> So, which ones work?
> 
> And by 'work', I mean you don't need a handset lifter, you can just
> plug it into the headset jack on the back of Cisco IP Phone and when
> you click the offhook button on the headset, the phone goes offhook.

> Does such a thing exist?

So far as I have been able to see, the jack on the back of the phone is
only audio, like a second handset jack. In fact, reversing these two
jacks is the 2nd most common user issue with headsets here. The first is
plugging the headset into a different wrong jack, usually the aux jack
for the 7914!

I personally don't care for the lifters, either. They seem a bit
inelegant. On the other hand, I have a half dozen or so wireless headset
users that would probably quit their jobs if we took their wireless
headsets away from  them. The manager of one branch declared that I
would not replace his analog phones with IP phones if his headsets
wouldn't work them. They did.

It seems to me that a slightly more elegant kludge would be an ethernet
device that, upon clicking the offhook button on the headset, would send
the offhook command to the phone. Still a kludge, but at least it would
not be a mechanical kludge!

Robert