[cisco-voip] Headsets for IP Phones

[Jonathan Charles]

Apparently Cisco has a protocol for that port that will allow it to go
off-hook...



J

On Dec 3, 2007 9:27 AM, Robert <rsingleton at morsco.com> wrote:
>
> On Sat, 2007-12-01 at 16:21 -0600, Jonathan Charles wrote:
> > So, which ones work?
> >
> > And by 'work', I mean you don't need a handset lifter, you can just
> > plug it into the headset jack on the back of Cisco IP Phone and when
> > you click the offhook button on the headset, the phone goes offhook.
>
> > Does such a thing exist?
>
> So far as I have been able to see, the jack on the back of the phone is
> only audio, like a second handset jack. In fact, reversing these two
> jacks is the 2nd most common user issue with headsets here. The first is
> plugging the headset into a different wrong jack, usually the aux jack
> for the 7914!
>
> I personally don't care for the lifters, either. They seem a bit
> inelegant. On the other hand, I have a half dozen or so wireless headset
> users that would probably quit their jobs if we took their wireless
> headsets away from  them. The manager of one branch declared that I
> would not replace his analog phones with IP phones if his headsets
> wouldn't work them. They did.
>
> It seems to me that a slightly more elegant kludge would be an ethernet
> device that, upon clicking the offhook button on the headset, would send
> the offhook command to the phone. Still a kludge, but at least it would
> not be a mechanical kludge!
>
> Robert
>
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