[cisco-voip] Issue with installing subscriber for CCM5.1.3

[Louis Koekemoer (ZA)]

I have the following issue. The publisher was installed with 5.1.1, and
upgraded to 5.1.2, and then to 5.1.3. I now need to install the
subscriber, but the installation disks I have is 5.1.1. When installing
the subscriber it wants to contact the publisher which is working 100%,
and then it wants to match the versions. So what I do is to install
5.1.1, and when it asks me if I would like to install any SR, I say yes,
and point it to the DVD, that I cut. Now it goes through the patching,
and after it asked me the info for the Pub to contact, a few minutes
later I get the following error message:

 

The installation has encontered a unrecoverable internal error. For
further assistance report the following information to your support
provider.

 

strcpy string truncated, dest_alloc = 32, src size = 36

 

The system will now halt.

 

Continuing will allow you to dump diagnostic information before halting.

 

Anyone has any idea what this means? Or how I can resolve this issue?

 

Kind Regards

 

Louis Koekemoer 
Cisco IPT Systems Engineer

Dimension Data South Africa 

* +27 11 575 6560

*  +27 76 608 7221 

*louis.koekemoer at za.didata.com <mailto:louis.koekemoer at za.didata.com> 

 


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