[cisco-voip] AS5350 isdn voice port are down.Why
David Lin
david.lin at msn.com
Mon Dec 3 16:41:26 EST 2007
All,
I just got a chance to try the command show voice port summ on a AS5350 which has live traffic and shown as below,Gateway01#sh voice port summary IN OUTPORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC========= == ============ ===== ==== ======== ======== ==1/6:D 00 unknown up none none none y 1/6:D 01 unknown up none none none y 1/6:D 02 unknown up none none none y 1/7:D 00 unknown up none none none y 1/7:D 01 unknown up none none none y 1/7:D 02 unknown up none none none y but I tried it on another AS5350 in my lab, I got nothing,GW-LAB#sh voice port summary IN OUTPORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC========= == ============ ===== ==== ======== ======== ==
But it will display the detail if you specify the port number, such as show voice port 3/0:D.
David> Date: Mon, 3 Dec 2007 14:18:11 -0600> From: jonvoip at gmail.com> To: zohaibshabir at gmail.com> Subject: Re: [cisco-voip] AS5350 isdn voice port are down.Why> CC: david.lin at msn.com; mudassar.khalid at waridtel.com; cisco-voip at puck.nether.net> > Then it is probably a hardware issue with the E1 PRI cards...> > Time for TAC....> > On Dec 3, 2007 1:03 PM, zohaib shabir <zohaibshabir at gmail.com> wrote:> > The problem that Mudasser is having is a very strange one. E1 controller is> > up and sh command is giving E1 controller as up the q931 messages are being> > exchanged b/w PSTN switch and AS5350 and he has already configured E1 but> > the sh voice port status command is not showing him any ports. he has> > already changed the ios but to no avail.> >> >> >> > On Dec 3, 2007 11:45 PM, David Lin <david.lin at msn.com> wrote:> > >> > > Jonathan,> > > I believe show voice call summary is a command relates to voice call. see> > below expression in IOS reference.> > >> > >> > > show voice call> > >> > > To display the call status for voice ports on the Cisco router, use the> > show voice call command in user EXEC or privileged EXEC mode.> > >> > > If he wants to check the E1 interface is up or not, it has to be show> > controler e1 as I usually did it.> > >> > >> > > David> > >> > >> > > > Date: Mon, 3 Dec 2007 09:14:27 -0600> > > > From: jonvoip at gmail.com> > > > To: david.lin at msn.com> > >> > > > Subject: Re: [cisco-voip] AS5350 isdn voice port are down.Why> > > > CC: zohaibshabir at gmail.com; mudassar.khalid at waridtel.com;> > cisco-voip at puck.nether.net> > >> > >> > >> > > >> > > > If the PRI and the voice-port are configured, they will show up in a> > > > show voice call summary (they just won't show calls).> > > >> > > > Now, if he had done a show voice call status, that would only show> > active calls.> > > >> > > >> > > >> > > >> > > > Jonathan> > > >> > > > On Dec 2, 2007 4:35 PM, David Lin <david.lin at msn.com> wrote:> > > > >> > > > > Mudassar,> > > > > You should try show controler e1 and show isdn status to check the> > status> > > > > of your E1 PRI circuite. show voice port summary can only show the> > active> > > > > calls, that's why you got nothing by this command.> > > > >> > > > > David> > > > >> > > > >> > > > >> > > > > > Date: Sun, 2 Dec 2007 08:48:23 -0600> > > > > > From: jonvoip at gmail.com> > > > > > To: zohaibshabir at gmail.com> > > > > > CC: Mudassar.khalid at waridtel.com; cisco-voip at puck.nether.net> > > > >> > > > > > Subject: Re: [cisco-voip] AS5350 isdn voice port are down.Why> > > > > >> > > > >> > > > > > Even if the cable were unplugged, the ports would show up with a> > show> > > > > > voice port summary...> > > > > >> > > > > > The fact that nothing is shut down indicates something> > > > > > software-related, the IOS isn't seeing the interfaces from a> > > > > > code-level...> > > > > >> > > > > > I would upgrade the IOS and try again...> > > > > >> > > > > >> > > > > >> > > > > > Jonathan> > > > > >> > > > > > On Dec 2, 2007 12:01 AM, zohaib shabir < zohaibshabir at gmail.com>> > wrote:> > > > > > > No Mudasser,> > > > > > > You will always see the port status whether you place a call or> > not. If> > > > > > > these ports are down sh command will show you give you the down> > port> > > > > status.> > > > > > > I don't know the exact cause but may be switch side is not> > configured> > > > > > > properly or AS5350 is not configured correctly, once these PRI's> > are> > > > > sync to> > > > > > > your gateway, you will see the port status. If you tell me the> > exact> > > > > Call> > > > > > > flow then may be i will be able to help you.> > > > > > >> > > > > > > Regards,> > > > > > > Zohaib Shabir> > > > > > > Network Engineer(Voice)> > > > > > > DWP Group, TECH Division Karachi> > > > > > > Ph:+92-302-8232689> > > > > > >> > > > > > >> > > > > > >> > > > > > > On Dec 2, 2007 8:50 AM, Tom Storey < tom at snnap.net> wrote:> > > > > > > > Try placing a call and you should see something listed.> > > > > > > >> > > > > > > > I just had a look at a voice gateway belonging to my employer> > (AS5400)> > > > > and> > > > > > > > it would seem that you wont see anything unless a channel is in> > use> > > > > for a> > > > > > > > voice call.> > > > > > > >> > > > > > > >> > > > > > > >> > > > > > > >> > > > > > > > > Dear all,> > > > > > > > > Cisco Tac is not responding due to weekend and i have to> > complete> > > > > > > > > this task upto monday.> > > > > > > > > I am using AS5350XM gateway with 4 PRIs terminated.attached is> > the> > > > > file> > > > > > > > > contain running-config of the router. Can anybody tell me what> > is> > > > > the> > > > > > > > > problem in configuration so that when i give following show> > voice> > > > > port> > > > > > > > > summ comman . no output displayed . mean why voice ports are> > not> > > > > going> > > > > > > to> > > > > > > > > up state.> > > > > > > > >> > > > > > > > >> > > > > > > > > G_RTR5350_01#show voice port summary> > > > > > > > > IN OUT> > > > > > > > > PORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC> > > > > > > > > ========= == ============ ===== ==== ======== ======== ==> > > > > > > > > CG_RTR5350_01#> > > > > > > > >> > > > > > > > > I will be obliged to you.> > > > > > > > > Thanks in advance.> > > > > > > > >> > > > > > > > >> > > > > > > > > Kind Regards,> > > > > > > > > Mudassar Khalid> > > > > > > > > Network Engineer (IPCC/ IPT)> > > > > > > > > O & M Team - Lahore> > > > > > > > > Cell: +92 (0) 322-448-1004 | IPT Extension: 46711> > > > > > > > > _______________________________________________> > > > > > > > > cisco-voip mailing list> > > > > > > > > cisco-voip at puck.nether.net> > > > > > > > > https://puck.nether.net/mailman/listinfo/cisco-voip> > > > > > > >> > > > > > > > _______________________________________________> > > > > > > > cisco-voip mailing list> > > > > > > > cisco-voip at puck.nether.net> > > > > > > > https://puck.nether.net/mailman/listinfo/cisco-voip> > > > > > > >> > > > > > >> > > > > > >> > > > > > >> > > > > > > --> > > > > > >> > > > > > >> > > > > > > _______________________________________________> > > > > > > cisco-voip mailing list> > > > > > > cisco-voip at puck.nether.net> > > > > > > https://puck.nether.net/mailman/listinfo/cisco-voip> > > > > > >> > > > > > _______________________________________________> > > > > > cisco-voip mailing list> > > > > > cisco-voip at puck.nether.net> > > > > > https://puck.nether.net/mailman/listinfo/cisco-voip> > > > >> > > > >> > > > > ________________________________> > > > > HO HO HO, if you've been naughty this year, email Santa! Visit> > asksanta.ca> > > > > to learn more!> > >> > >> > > ________________________________> > HO HO HO, if you've been naughty this year, email Santa! Visit asksanta.ca> > to learn more!> >> >> >> > --> >> >> > Regards,> > Zohaib Shabir> > Network Engineer(Voice)> > DWP Group, TECH Division Karachi> > Ph:+92-302-8232689
_________________________________________________________________
Discover new ways to stay in touch with Windows Live! Visit the City @ Live today!
http://getyourliveid.ca/?icid=LIVEIDENCA006
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20071203/3853386f/attachment-0001.html
More information about the cisco-voip
mailing list