[cisco-voip] AS5350 isdn voice port are down.Why

[Jonathan Charles]

Then it is probably a hardware issue with the E1 PRI cards...

Time for TAC....

On Dec 3, 2007 1:03 PM, zohaib shabir <zohaibshabir at gmail.com> wrote:
> The problem that Mudasser is having is a very strange one. E1 controller is
> up and sh command is giving E1 controller as up the q931 messages are being
> exchanged b/w PSTN switch and AS5350 and he has already configured E1 but
> the sh voice port status command is  not showing him any ports. he has
> already changed the ios but to no avail.
>
>
>
> On Dec 3, 2007 11:45 PM, David Lin <david.lin at msn.com> wrote:
> >
> > Jonathan,
> > I believe show voice call summary is a command relates to voice call. see
> below expression in IOS reference.
> >
> >
> > show voice call
> >
> > To display the call status for voice ports on the Cisco router, use the
> show voice call command in user EXEC or privileged EXEC mode.
> >
> > If he wants to check the E1 interface is up or not, it has to be show
> controler e1 as I usually did it.
> >
> >
> > David
> >
> >
> > > Date: Mon, 3 Dec 2007 09:14:27 -0600
> > > From: jonvoip at gmail.com
> > > To: david.lin at msn.com
> >
> > > Subject: Re: [cisco-voip] AS5350 isdn voice port are down.Why
> > > CC: zohaibshabir at gmail.com; mudassar.khalid at waridtel.com;
> cisco-voip at puck.nether.net
> >
> >
> >
> > >
> > > If the PRI and the voice-port are configured, they will show up in a
> > > show voice call summary (they just won't show calls).
> > >
> > > Now, if he had done a show voice call status, that would only show
> active calls.
> > >
> > >
> > >
> > >
> > > Jonathan
> > >
> > > On Dec 2, 2007 4:35 PM, David Lin <david.lin at msn.com> wrote:
> > > >
> > > > Mudassar,
> > > > You should try show controler e1 and show isdn status to check the
> status
> > > > of your E1 PRI circuite. show voice port summary can only show the
> active
> > > > calls, that's why you got nothing by this command.
> > > >
> > > > David
> > > >
> > > >
> > > >
> > > > > Date: Sun, 2 Dec 2007 08:48:23 -0600
> > > > > From: jonvoip at gmail.com
> > > > > To: zohaibshabir at gmail.com
> > > > > CC: Mudassar.khalid at waridtel.com; cisco-voip at puck.nether.net
> > > >
> > > > > Subject: Re: [cisco-voip] AS5350 isdn voice port are down.Why
> > > > >
> > > >
> > > > > Even if the cable were unplugged, the ports would show up with a
> show
> > > > > voice port summary...
> > > > >
> > > > > The fact that nothing is shut down indicates something
> > > > > software-related, the IOS isn't seeing the interfaces from a
> > > > > code-level...
> > > > >
> > > > > I would upgrade the IOS and try again...
> > > > >
> > > > >
> > > > >
> > > > > Jonathan
> > > > >
> > > > > On Dec 2, 2007 12:01 AM, zohaib shabir < zohaibshabir at gmail.com>
> wrote:
> > > > > > No Mudasser,
> > > > > > You will always see the port status whether you place a call or
> not. If
> > > > > > these ports are down sh command will show you give you the down
> port
> > > > status.
> > > > > > I don't know the exact cause but may be switch side is not
> configured
> > > > > > properly or AS5350 is not configured correctly, once these PRI's
> are
> > > > sync to
> > > > > > your gateway, you will see the port status. If you tell me the
> exact
> > > > Call
> > > > > > flow then may be i will be able to help you.
> > > > > >
> > > > > > Regards,
> > > > > > Zohaib Shabir
> > > > > > Network Engineer(Voice)
> > > > > > DWP Group, TECH Division Karachi
> > > > > > Ph:+92-302-8232689
> > > > > >
> > > > > >
> > > > > >
> > > > > > On Dec 2, 2007 8:50 AM, Tom Storey < tom at snnap.net> wrote:
> > > > > > > Try placing a call and you should see something listed.
> > > > > > >
> > > > > > > I just had a look at a voice gateway belonging to my employer
> (AS5400)
> > > > and
> > > > > > > it would seem that you wont see anything unless a channel is in
> use
> > > > for a
> > > > > > > voice call.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > > Dear all,
> > > > > > > > Cisco Tac is not responding due to weekend and i have to
> complete
> > > > > > > > this task upto monday.
> > > > > > > > I am using AS5350XM gateway with 4 PRIs terminated.attached is
> the
> > > > file
> > > > > > > > contain running-config of the router. Can anybody tell me what
> is
> > > > the
> > > > > > > > problem in configuration so that when i give following show
> voice
> > > > port
> > > > > > > > summ comman . no output displayed . mean why voice ports are
> not
> > > > going
> > > > > > to
> > > > > > > > up state.
> > > > > > > >
> > > > > > > >
> > > > > > > > G_RTR5350_01#show voice port summary
> > > > > > > > IN OUT
> > > > > > > > PORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC
> > > > > > > > ========= == ============ ===== ==== ======== ======== ==
> > > > > > > > CG_RTR5350_01#
> > > > > > > >
> > > > > > > > I will be obliged to you.
> > > > > > > > Thanks in advance.
> > > > > > > >
> > > > > > > >
> > > > > > > > Kind Regards,
> > > > > > > > Mudassar Khalid
> > > > > > > > Network Engineer (IPCC/ IPT)
> > > > > > > > O & M Team - Lahore
> > > > > > > > Cell: +92 (0) 322-448-1004 | IPT Extension: 46711
> > > > > > > > _______________________________________________
> > > > > > > > cisco-voip mailing list
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> > > > > > >
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> > > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > --
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>
> --
>
>
> Regards,
> Zohaib Shabir
> Network Engineer(Voice)
> DWP Group, TECH Division Karachi
> Ph:+92-302-8232689