[cisco-voip] Issue with installing subscriber for CCM5.1.3

[Jonathan Charles]

They have not in the past... I was doing an upgrade from 4.1 to 5.0 a
few months ago (like February) and the DMA 5.0 was failing... they
told me to use DMA 5.1, and published an ISO of CCM 5.1 so I could use
that DMA.

Now, this was a one-time deal and probably a last resort moment, but
they did it.



Jonathan

On Dec 3, 2007 4:49 PM, Jason Burns <jasburns at cisco.com> wrote:
> Jonathan,
>
> TAC should turn down any request to publish an ISO for installation media.
>
> http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item09186a00802262ed.shtml#primary
>
> Thanks,
> Jason Burns
>
>
>
> On 12/3/2007 4:21 PM, Jonathan Charles wrote:
> > You need to upgrade during the install to 5.1.3
> >
> > Alternatively, call TAC and have them publish the DVD ISO for 5.1.3
> >
> >
> >
> > Jonathan
> >
> > On Dec 3, 2007 3:13 PM, Louis Koekemoer (ZA)
> > <Louis.Koekemoer at za.didata.com> wrote:
> >>
> >>
> >>
> >> I have the following issue. The publisher was installed with 5.1.1, and
> >> upgraded to 5.1.2, and then to 5.1.3. I now need to install the subscriber,
> >> but the installation disks I have is 5.1.1. When installing the subscriber
> >> it wants to contact the publisher which is working 100%, and then it wants
> >> to match the versions. So what I do is to install 5.1.1, and when it asks me
> >> if I would like to install any SR, I say yes, and point it to the DVD, that
> >> I cut. Now it goes through the patching, and after it asked me the info for
> >> the Pub to contact, a few minutes later I get the following error message:
> >>
> >>
> >>
> >> The installation has encontered a unrecoverable internal error. For further
> >> assistance report the following information to your support provider.
> >>
> >>
> >>
> >> strcpy string truncated, dest_alloc = 32, src size = 36
> >>
> >>
> >>
> >> The system will now halt.
> >>
> >>
> >>
> >> Continuing will allow you to dump diagnostic information before halting.
> >>
> >>
> >>
> >> Anyone has any idea what this means? Or how I can resolve this issue?
> >>
> >>
> >>
> >>
> >> Kind Regards
> >>
> >>
> >>
> >>
> >>
> >> Louis Koekemoer
> >>  Cisco IPT Systems Engineer
> >>
> >>
> >> Dimension Data South Africa
> >>
> >>
> >>
> >> ( +27 11 575 6560
> >>
> >>
> >> )  +27 76 608 7221
> >>
> >>
> >> *louis.koekemoer at za.didata.com
> >>
> >>
> >>
> >> This email and all contents are subject to the following disclaimer:
> >>
> >> "http://www.dimensiondata.com/emaildisclaimer.htm"
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> >>
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