[cisco-voip] Lots CCM6 admin password

[Wes Sisk]

Jonathan,

Can you still login to the platform pages or CLI?

there are several current issues that will cause web authentication to 
fail primarily due to database locks.

If you can still authenticate to CLI please try this command:
run sql select count(*) from device

It should return a count of devices configured on your system. If it 
does not then your database is locked and that is why you cannot 
authenticate to the web pages.  You will need to open a P1 TAC case for 
assistance.

/Wes

Jonathan Charles wrote:
> Can't log in to the console, what is the process to reset it? I have
> console access and can reboot the box, if needed...
>
>
>
> Jonathan
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