[cisco-voip] Lots CCM6 admin password

[Jonathan Charles]

The issue was a lost console admin password... we could get into the
Web page fine...



J

On Dec 10, 2007 10:05 AM, Wes Sisk <wsisk at cisco.com> wrote:
> Jonathan,
>
> Can you still login to the platform pages or CLI?
>
> there are several current issues that will cause web authentication to
> fail primarily due to database locks.
>
> If you can still authenticate to CLI please try this command:
> run sql select count(*) from device
>
> It should return a count of devices configured on your system. If it
> does not then your database is locked and that is why you cannot
> authenticate to the web pages.  You will need to open a P1 TAC case for
> assistance.
>
> /Wes
>
>
> Jonathan Charles wrote:
> > Can't log in to the console, what is the process to reset it? I have
> > console access and can reboot the box, if needed...
> >
> >
> >
> > Jonathan
>
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> > cisco-voip at puck.nether.net
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> >
>