[cisco-voip] CUCM6 - Click to Dial
Voice Noob
voicenoob at gmail.com
Mon Dec 10 17:59:14 EST 2007
Do you have to use Presense server for CUPC or can you use just CCM 6.0?
On Dec 10, 2007 4:54 PM, Justin Steinberg <jsteinberg at gmail.com> wrote:
> Cisco Unified Personal Communicator has a nice hook into Outlook for
> click to dial. CUPC can operate in Deskphone/CTI or Softphone mode.
>
> On Dec 10, 2007 5:22 PM, Wolfe, Robert <rwolfe at burwood.com> wrote:
> > Hello all,
> >
> > Does anyone know of an application other than LiteScape that offers
> Click-to-Dial functionality in Communications Manager 6.0? We queried
> Citrix on their Application Gateway, but it seems that they are six months
> out in terms of a final release.
> >
> > The functionality that we are looking for is primarily click to dial
> from Outlook and IE. We have demoed the TSP solution for the client, but
> that is obviously not the most elegant way to do things.
> >
> > Any info greatly appreciated!
> >
> > Best,
> >
> > -rob
> >
> > Rob Wolfe|Consultant | burwood group, inc.
> > rwolfe@<nospam>burwood.com | Work: 312 327 4634| Cell: 312 5930605|
> Fax: 312 327 4601
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] On Behalf Of
> cisco-voip-request at puck.nether.net
> > Sent: Monday, December 10, 2007 4:02 PM
> > To: cisco-voip at puck.nether.net
> > Subject: cisco-voip Digest, Vol 58, Issue 51
> >
> > Send cisco-voip mailing list submissions to
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> >
> > Today's Topics:
> >
> > 1. Re: CallManager LAN QOS Question (steve.siltman at assurant.com)
> > 2. Re: CallManager LAN QOS Question [bcc][faked-from][html-rem]
> > (steve.siltman at assurant.com)
> > 3. Re: CallManager LAN QOS Question [bcc][faked-from][html-rem]
> > (TianLun Song)
> >
> >
> > ----------------------------------------------------------------------
> >
> > Message: 1
> > Date: Mon, 10 Dec 2007 15:24:42 -0600
> > From: steve.siltman at assurant.com
> > Subject: Re: [cisco-voip] CallManager LAN QOS Question
> > To: "Linsemier, Matthew" <MLinsemier at apcapital.com>
> > Cc: cisco-voip at puck.nether.net
> > Message-ID:
> > <
> OF81C4696B.7664E968-ON852573AD.0073B06E-862573AD.0075B457 at assurant.com>
> >
> > Content-Type: text/plain; charset="us-ascii"
> >
> > Ahh good catch. I'm seeing different results between sniffer products.
> An
> > older version of Ethereal is showing me the DiffServ field and the bits
> > are correct and in both directions. I'm guessing that my distributed
> > sniffer either needs an option enabled or a module paid for.
> >
> > I have one more question so that I better understand.
> >
> > <auto qos voip trust> adds <mls qos trust cos> to the interface. Should
> I
> > change this to <mls qos trust dscp> on all Call Manager interfaces,
> router
> > interfaces and trunks?
> > Would I ever configure dscp on a cisco or avaya ip phone interface?
> >
> > Thanks for the help. I've been sniffing this almost all afternoon.
> >
> > Steve Siltman
> > Assurant Corporate Technology
> > Work: 651-361-4752
> > Cell: 651-336-5563
> > steve.siltman at assurant.com
> >
> >
> >
> > "Linsemier, Matthew" <MLinsemier at apcapital.com>
> > 12/10/2007 01:55 PM
> >
> > To
> > <steve.siltman at assurant.com>, <cisco-voip at puck.nether.net>
> > cc
> >
> > Subject
> > RE: [cisco-voip] CallManager LAN QOS Question
> >
> >
> >
> >
> >
> >
> > Are you just sniffing COS? Are the DSCP values correct that CallManager
> > is sending out? RTP should be marked as DSCP EF and all SCCP,H.323, and
> > SIP should be marked as DSCP C3. What are your DSCP -> COS mappings on
> > your switch?
> >
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
> > steve.siltman at assurant.com
> > Sent: Monday, December 10, 2007 2:20 PM
> > To: cisco-voip at puck.nether.net
> > Subject: [cisco-voip] CallManager LAN QOS Question
> >
> >
> > Hi All.
> >
> > I implemented QOS on the LAN this weekend in our shop. I configured 6
> > closets running a slew of 3750's and four 6500 CAT switches (with a few
> > 6x48 blades). I have one issue so far. I'm sniffing one of the Call
> > Manager interfaces on the switch and all packets coming into the
> > CallManager seem to have the correct COS assigned. All of the packets
> > sourced by CallManager are COS = 0. This makes it look like CallManager
> > is changing these packets to 0. Did I miss something on CallManager
> that
> > I need to enable? The clusterwide parameters (System - QOS) under
> > Service Parameters is set to Normal Priority, EF, AF41 and CS3.
> >
> > Running CallManager 4.1.3sr5d
> >
> > Thanks,
> >
> > Steve Siltman
> > Assurant Corporate Technology
> > Work: 651-361-4752
> > Cell: 651-336-5563
> > steve.siltman at assurant.com
> >
> >
> >
> **************************************************************************************
> > This e-mail message and all attachments transmitted with it may contain
> legally privileged and/or confidential information intended solely for the
> use of the addressee(s). If the reader of this message is not the intended
> recipient, you are hereby notified that any reading, dissemination,
> distribution, copying, forwarding or other use of this message or its
> attachments is strictly prohibited. If you have received this message in
> error, please notify the sender immediately and delete this message and all
> copies and backups thereof.
> >
> > Thank you.
> >
> **************************************************************************************
> > -------------- next part --------------
> > An HTML attachment was scrubbed...
> > URL:
> https://puck.nether.net/pipermail/cisco-voip/attachments/20071210/d38b652d/attachment-0001.html
> >
> > ------------------------------
> >
> > Message: 2
> > Date: Mon, 10 Dec 2007 15:29:46 -0600
> > From: steve.siltman at assurant.com
> > Subject: Re: [cisco-voip] CallManager LAN QOS Question
> > [bcc][faked-from][html-rem]
> > To: "Avner Izhar" <aizhar at ccbootcamp.com>
> > Cc: cisco-voip at puck.nether.net
> > Message-ID:
> > <
> OF219F0FC7.E68C51D5-ON852573AD.0075A24E-862573AD.00762B14 at assurant.com>
> >
> > Content-Type: text/plain; charset="us-ascii"
> >
> > Doesn't the COS bits make up the first 3 bits of the DSCP? I should see
> > both if the sniffer lets me. :(
> > It is setup as an access port.
> >
> > Thanks,
> >
> > Steve Siltman
> > Assurant Corporate Technology
> > Work: 651-361-4752
> > Cell: 651-336-5563
> > steve.siltman at assurant.com
> >
> >
> >
> > "Avner Izhar" <aizhar at ccbootcamp.com>
> > 12/10/2007 03:17 PM
> >
> > To
> > "Linsemier, Matthew" <MLinsemier at apcapital.com>,
> > <steve.siltman at assurant.com>, <cisco-voip at puck.nether.net>
> > cc
> >
> > Subject
> > RE: [cisco-voip] CallManager LAN QOS Question
> [bcc][faked-from][html-rem]
> >
> >
> >
> >
> >
> >
> > Hi,
> >
> > Call Manager is doing DSCP based marking and not COS based, unless we
> talk
> > about different things and mean the same, it is acting as it should.
> >
> > Have you configured trunk toward the Call Manager? It should be an
> access
> > port.
> >
> > HTH,
> > -------------------------------------------
> > thanks,
> > Avner Izhar
> > CCIE#15999 (Voice), CCVP, CCSI# 31623
> > Technical Instructor
> > CCBOOTCAMP - A Cisco Sponsored Organization (SO)
> > Email: aizhar at ccbootcamp.com
> > Toll Free: 877-654-2243
> > Direct: +1-702-968-5100 = Outside the USA
> > FAX: +1-702-446-8012
> > YES! We take Cisco Learning Credits!
> > Training And Remote Racks: http://www.ccbootcamp.com
> >
> >
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Linsemier,
> > Matthew
> > Sent: Monday, December 10, 2007 11:56
> > To: steve.siltman at assurant.com; cisco-voip at puck.nether.net
> > Subject: Re: [cisco-voip] CallManager LAN QOS Question
> > [bcc][faked-from][html-rem]
> >
> > Are you just sniffing COS? Are the DSCP values correct that CallManager
> > is sending out? RTP should be marked as DSCP EF and all SCCP,H.323, and
> > SIP should be marked as DSCP C3. What are your DSCP -> COS mappings on
> > your switch?
> >
> >
> >
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
> > steve.siltman at assurant.com
> > Sent: Monday, December 10, 2007 2:20 PM
> > To: cisco-voip at puck.nether.net
> > Subject: [cisco-voip] CallManager LAN QOS Question
> >
> >
> >
> >
> > Hi All.
> >
> > I implemented QOS on the LAN this weekend in our shop. I configured 6
> > closets running a slew of 3750's and four 6500 CAT switches (with a few
> > 6x48 blades). I have one issue so far. I'm sniffing one of the Call
> > Manager interfaces on the switch and all packets coming into the
> > CallManager seem to have the correct COS assigned. All of the packets
> > sourced by CallManager are COS = 0. This makes it look like CallManager
> > is changing these packets to 0. Did I miss something on CallManager
> > that I need to enable? The clusterwide parameters (System - QOS) under
> > Service Parameters is set to Normal Priority, EF, AF41 and CS3.
> >
> > Running CallManager 4.1.3sr5d
> >
> > Thanks,
> >
> > Steve Siltman
> > Assurant Corporate Technology
> > Work: 651-361-4752
> > Cell: 651-336-5563
> > steve.siltman at assurant.com
> >
> >
> >
> >
> >
> **************************************************************************************
> > This e-mail message and all attachments transmitted with it may contain
> legally privileged and/or confidential information intended solely for the
> use of the addressee(s). If the reader of this message is not the intended
> recipient, you are hereby notified that any reading, dissemination,
> distribution, copying, forwarding or other use of this message or its
> attachments is strictly prohibited. If you have received this message in
> error, please notify the sender immediately and delete this message and all
> copies and backups thereof.
> >
> > Thank you.
> >
> **************************************************************************************
> > -------------- next part --------------
> > An HTML attachment was scrubbed...
> > URL:
> https://puck.nether.net/pipermail/cisco-voip/attachments/20071210/abc89978/attachment-0001.html
> >
> > ------------------------------
> >
> > Message: 3
> > Date: Mon, 10 Dec 2007 17:02:04 -0500
> > From: "TianLun Song" <stl911 at gmail.com>
> > Subject: Re: [cisco-voip] CallManager LAN QOS Question
> > [bcc][faked-from][html-rem]
> > To: steve.siltman at assurant.com
> > Cc: cisco-voip at puck.nether.net
> > Message-ID:
> > <22adde7f0712101402n2f11dc95r8896d1c6f6a93f4a at mail.gmail.com>
> > Content-Type: text/plain; charset="iso-8859-1"
> >
> > I think you mean TOS bit instead of COS
> >
> > On Dec 10, 2007 4:29 PM, <steve.siltman at assurant.com> wrote:
> >
> > >
> > > Doesn't the COS bits make up the first 3 bits of the DSCP? I should
> see
> > > both if the sniffer lets me. :(
> > > It is setup as an access port.
> > >
> > > Thanks,
> > >
> > > Steve Siltman
> > > Assurant Corporate Technology
> > > Work: 651-361-4752
> > > Cell: 651-336-5563
> > > steve.siltman at assurant.com
> > >
> > >
> > > *"Avner Izhar" <aizhar at ccbootcamp.com>*
> > >
> > > 12/10/2007 03:17 PM
> > > To
> > > "Linsemier, Matthew" <MLinsemier at apcapital.com>, <
> > > steve.siltman at assurant.com>, <cisco-voip at puck.nether.net> cc
> > > Subject
> > > RE: [cisco-voip] CallManager LAN QOS Question
> [bcc][faked-from][html-rem]
> > >
> > >
> > >
> > >
> > > Hi,
> > >
> > > Call Manager is doing DSCP based marking and not COS based, unless we
> talk
> > > about different things and mean the same, it is acting as it should.
> > >
> > > Have you configured trunk toward the Call Manager? It should be an
> access
> > > port.
> > >
> > > HTH,
> > > -------------------------------------------
> > > thanks,
> > > Avner Izhar
> > > CCIE#15999 (Voice), CCVP, CCSI# 31623
> > > Technical Instructor
> > > CCBOOTCAMP - A Cisco Sponsored Organization (SO)
> > > Email: aizhar at ccbootcamp.com
> > > Toll Free: 877-654-2243
> > > Direct: +1-702-968-5100 = Outside the USA
> > > FAX: +1-702-446-8012
> > > YES! We take Cisco Learning Credits!
> > > Training And Remote Racks: http://www.ccbootcamp.com
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: cisco-voip-bounces at puck.nether.net [mailto:
> > > cisco-voip-bounces at puck.nether.net] On Behalf Of Linsemier, Matthew
> > > Sent: Monday, December 10, 2007 11:56
> > > To: steve.siltman at assurant.com; cisco-voip at puck.nether.net
> > > Subject: Re: [cisco-voip] CallManager LAN QOS Question
> > > [bcc][faked-from][html-rem]
> > >
> > > Are you just sniffing COS? Are the DSCP values correct that
> CallManager
> > > is sending out? RTP should be marked as DSCP EF and all SCCP,H.323,
> and
> > > SIP should be marked as DSCP C3. What are your DSCP -> COS mappings
> on
> > > your switch?
> > >
> > >
> > >
> > > From: cisco-voip-bounces at puck.nether.net
> > > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
> > > steve.siltman at assurant.com
> > > Sent: Monday, December 10, 2007 2:20 PM
> > > To: cisco-voip at puck.nether.net
> > > Subject: [cisco-voip] CallManager LAN QOS Question
> > >
> > >
> > >
> > >
> > > Hi All.
> > >
> > > I implemented QOS on the LAN this weekend in our shop. I configured 6
> > > closets running a slew of 3750's and four 6500 CAT switches (with a
> few
> > > 6x48 blades). I have one issue so far. I'm sniffing one of the Call
> > > Manager interfaces on the switch and all packets coming into the
> > > CallManager seem to have the correct COS assigned. All of the packets
> > > sourced by CallManager are COS = 0. This makes it look like
> CallManager
> > > is changing these packets to 0. Did I miss something on CallManager
> > > that I need to enable? The clusterwide parameters (System - QOS)
> under
> > > Service Parameters is set to Normal Priority, EF, AF41 and CS3.
> > >
> > > Running CallManager 4.1.3sr5d
> > >
> > > Thanks,
> > >
> > > Steve Siltman
> > > Assurant Corporate Technology
> > > Work: 651-361-4752
> > > Cell: 651-336-5563
> > > steve.siltman at assurant.com
> > >
> > >
> > >
> > > ------------------------------
> > > This e-mail message and all attachments transmitted with it may
> contain
> > > legally privileged and/or confidential information intended solely for
> the
> > > use of the addressee(s). If the reader of this message is not the
> intended
> > > recipient, you are hereby notified that any reading, dissemination,
> > > distribution, copying, forwarding or other use of this message or its
> > > attachments is strictly prohibited. If you have received this message
> in
> > > error, please notify the sender immediately and delete this message
> and all
> > > copies and backups thereof.
> > >
> > > Thank you.
> > > ------------------------------
> > >
> > >
> > > _______________________________________________
> > > cisco-voip mailing list
> > > cisco-voip at puck.nether.net
> > > https://puck.nether.net/mailman/listinfo/cisco-voip
> > >
> >
> >
> >
> > --
> > TianLun Song
> > CCVP, CCNP, M.Eng
> > Cell:1-416-829-3630
> > -------------- next part --------------
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> >
> > ------------------------------
> >
> > _______________________________________________
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> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> > End of cisco-voip Digest, Vol 58, Issue 51
> > ******************************************
> >
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