[cisco-voip] (J)TAPI

Scott Voll svoll.voip at gmail.com
Wed Dec 12 14:32:31 EST 2007


must not be a (J)Tapi issue.  I don't seen any errors in the SDI/SDL CTI
Manager traces.

And I Don't have a JTAPITools directory.....

Scott

On Dec 12, 2007 11:03 AM, Wes Sisk <wsisk at cisco.com> wrote:

> That might be a new record in my experience. I am not aware of a maximum.
> What do the CTIManager sdi/sdl traces show when ARC tries to open then
> line?  Can you test with jtapi test tool?
>
> C:\Program Files\JTAPITools>java -cp .\;c:\windows\java\lib\jtapi.jar
> jtrace.JTrace r22-cm60-2 jtuser jtuserp
>
> /Wes
>
> Scott Voll wrote:
>
>   how many (J)TAPI users can have control on a single device?
>
> IE>  my phone (7970) is associated with the JTAPI user for UCCx, TAPI for
> Unity, JTAPI for InformaCast, and now JTAPI for ARC connect.  But I'm having
> some issues getting ARC to work but I'm trying to make sure it's not a
> (J)TAPI issue with CM.
>
> Thanks
>
> Scott
>
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