[cisco-voip] Extended Services in CCM 5 or 6(autoattendant)
zohaib shabir
zohaibshabir at gmail.com
Thu Dec 13 11:09:21 EST 2007
Thank you,
So it means that Unity Express will save me out, But i can i do it with
Call Manager Express B-ACD with CCM 5 or 6
On Dec 13, 2007 8:52 PM, Weigand, John V. <jvw at medicineforthedefense.com>
wrote:
> [image: Litigation Management]
>
> Serious Medicine for the Defense (R) <http://www.medicineforthedefense.com/>
>
> There's nothing built directly into Callmanager, but depending on the
> voicemail system you're using, you might be able to do a basic one, possibly
> using a version of Unity.
>
>
>
> *John V. Weigand*
> Help Desk Support
>
> Litigation Management, Inc.
> 300 Allen-Bradley Drive
> Suite 200
> Mayfield Heights, OH 44124
>
>
>
>
> Tel:
> Fax: 440-484-2020
> Cell:
> email: <jvw at medicineforthedefense.com> <jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com><jvw at medicineforthedefense.com>
> jvw at medicineforthedefense.com
>
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> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *zohaib shabir
> *Sent:* Thursday, December 13, 2007 10:49 AM
> *To:* Matthew Saskin
> *Cc:* cisco-voip at puck-nether.net List
> *Subject:* Re: [cisco-voip] Extended Services in CCM 5 or 6(autoattendant)
>
>
>
> Thanks for the information,
> is it possible for me to provide a very basic autoattendant in CCM 5 or 6
> by any other means, can i use the B-ACD of Call Manager Express with CCM 5
> or 6, or there may be some small autoattendant built right into CCM 5 or 6
> box
>
> On Dec 13, 2007 8:17 PM, Matthew Saskin <matt at saskin.net> wrote:
>
> The "Extended Services" (CRA Engine) doesn't exist under CM5/CM6. If
> you need the IVR functionality you need to install the included 5 port
> ipccx license on another (windows based) server.
>
> -matt
>
>
> zohaib shabir wrote:
> > Yes I know that in CCM 5 or 6 i have to buy another server and a license
> > to deploy IPCC on it.i.e why i am concerned that whether CCM 5 or 6 have
> > the extended Services like Windows Version for IVR
> >
> > On Dec 13, 2007 8:07 PM, Matthew Saskin <matt at saskin.net
>
> > <mailto:matt at saskin.net>> wrote:
> >
> > 5 seat IPCC express installed off-box.
> >
> > zohaib shabir wrote:
> > > Dear All,
> > > Are Cisco Entended Services Present in Call Manager 5 or 6 like
> > we have
> > > in windows Version,or we have to use 5 seat IPCC express version
> > for IVR
> > > or autoattendant Purposes
> > >
> > > --
> > > Regards,
> > > Zohaib Shabir
> > > Network Engineer(Voice)
> > > DWP Group, TECH Division Karachi
> > > Ph:+92-302-8232689
> > >
> > >
> > >
> >
> ------------------------------------------------------------------------
> > >
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>
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> >
> >
> >
> >
> > --
> > Regards,
> > Zohaib Shabir
> > Network Engineer(Voice)
> > DWP Group, TECH Division Karachi
> > Ph:+92-302-8232689
>
>
>
>
> --
> Regards,
> Zohaib Shabir
> Network Engineer(Voice)
> DWP Group, TECH Division Karachi
> Ph:+92-302-8232689
>
--
Regards,
Zohaib Shabir
Network Engineer(Voice)
DWP Group, TECH Division Karachi
Ph:+92-302-8232689
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