[cisco-voip] Remote monitor

Scott Voll svoll.voip at gmail.com
Thu Dec 13 17:21:49 EST 2007


I've restarted the server and have gotten no where except a two day old TAC
Case.  Does anyone have this working?  every time I go in to have it use my
phone extension is says can't use use extension.  any ideas?

Thanks

Scott



On Dec 11, 2007 2:55 PM, Scott Voll <svoll.voip at gmail.com> wrote:

> OK--
>
> I have Unity 5.0 installed.  I configured the Tapi user and enabled the
> remote monitor service on the CM integration via the unity integration tool.
>
> I have not restarted the service yet.  But after I do, is there something
> else I need to do?  does the softkey get added via the tapi interface?  How
> does it work?
>
> Thanks
>
> Scott
>
> http://www.cisco.com/en/US/customer/docs/voice_ip_comm/unity/5x/administration/guide/ex/5xcusag115e.html
>
>
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