[cisco-voip] Remote monitor

[Justin Steinberg]

Visual Message Locator - you have to login to Unity via the normal
process, then press option 5.   (this needs to be enabled, either by
cos or some user level option)

As for message monitor, are you trying to get remote message monitor
to work or just plain message monitor?   I haven't personally used
remote message monitor, but the normal message monitor works fine for
me.  It sounds like you are trying to use remote message monitor with
a target set to your IP phone - if this is the case, you'll just want
to use normal message monitor for this.

check out the VOD for these features at the link below:

http://www.ciscounitytools.com/TOI_Unity501.htm

Justin

p.s.   CCO is working now

On Dec 13, 2007 5:21 PM, Scott Voll <svoll.voip at gmail.com> wrote:
> I've restarted the server and have gotten no where except a two day old TAC
> Case.  Does anyone have this working?  every time I go in to have it use my
> phone extension is says can't use use extension.  any ideas?
>
> Thanks
>
> Scott
>
>
>
>
>
> On Dec 11, 2007 2:55 PM, Scott Voll <svoll.voip at gmail.com> wrote:
>
> >
> > OK--
> >
> > I have Unity 5.0 installed.  I configured the Tapi user and enabled the
> remote monitor service on the CM integration via the unity integration tool.
> >
> > I have not restarted the service yet.  But after I do, is there something
> else I need to do?  does the softkey get added via the tapi interface?  How
> does it work?
> >
> > Thanks
> >
> > Scott
> >
> >
> http://www.cisco.com/en/US/customer/docs/voice_ip_comm/unity/5x/administration/guide/ex/5xcusag115e.html
>
>
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