[cisco-voip] Remote monitor

[Scott Voll]

OK....... We have figured it out!!!!

the problem is that I run Berbee InformaCast on my Voice network.  it
required the InformaCast Server to do the Authentication rather then the
CM.  Changed that and the Message Monitor works:

http://InformaCastServerIP:8081/InformaCast/phone/auth<http://informacastserverip:8081/InformaCast/phone/auth>

http://CMIP/ccmcip/authenticate.asp <http://cmip/ccmcip/authenticate.asp>

I have a Post on the Berbee Forums to see how to work around this.  I will
post back. when I find out anything helpful.

Thanks

Scott

On Dec 13, 2007 2:21 PM, Scott Voll <svoll.voip at gmail.com> wrote:

> I've restarted the server and have gotten no where except a two day old
> TAC Case.  Does anyone have this working?  every time I go in to have it use
> my phone extension is says can't use use extension.  any ideas?
>
> Thanks
>
> Scott
>
>
>
> On Dec 11, 2007 2:55 PM, Scott Voll <svoll.voip at gmail.com> wrote:
>
> > OK--
> >
> > I have Unity 5.0 installed.  I configured the Tapi user and enabled the
> > remote monitor service on the CM integration via the unity integration tool.
> >
> > I have not restarted the service yet.  But after I do, is there
> > something else I need to do?  does the softkey get added via the tapi
> > interface?  How does it work?
> >
> > Thanks
> >
> > Scott
> >
> > http://www.cisco.com/en/US/customer/docs/voice_ip_comm/unity/5x/administration/guide/ex/5xcusag115e.html
> >
> >
>
>
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