[cisco-voip] CCME problem using 7921G Wireless phone

[Jonathan Charles]

You just need to tftp serve the files that the phones will download,
including all ring tones and ring lists...

You must upgrade your IOS to at least 12.4.11XJ, preferably SP
Services or IP Voice.



Jonathan

On Dec 16, 2007 10:11 AM, Robert Bell <robert.bell1 at comcast.net> wrote:
> That may be the problem.  I'm only at 12.4.7.  The actual IOS is:
> c2800nm-advipservicesk9-mz.124-7d.bin
>
> When you say serve up each CCME file; do you need to do literally every file
> or just the ones relevant for the phone firmware.  I have these files served
> for tftp:
>
> tftp-server flash:P00405000700.bin
> tftp-server flash:cmterm-7970-71-sccp.7.0.3.tar
> tftp-server flash:cnu70.2-7-6-26.sbn
> tftp-server flash:CVM70.2-0-2-26.sbn
> tftp-server flash:Jar70.2-9-2-26.sbn
> tftp-server flash:TERM70.7-0-3-0S.loads
> tftp-server flash:term70.default.loads
> tftp-server flash:term71.default.loads
> tftp-server flash:cmterm_7920.4.0-02-00.bin
> tftp-server flash:CP7921G-1.0.3/CP7921G-1.0.3.LOADS
> tftp-server flash:CP7921G-1.0.3/APPS-1.0.3.SBN
> tftp-server flash:CP7921G-1.0.3/GUI-1.0.3.SBN
> tftp-server flash:CP7921G-1.0.3/TNUX-1.0.3.SBN
> tftp-server flash:CP7921G-1.0.3/WLAN-1.0.3.SBN
> tftp-server flash:CP7921G-1.0.3/SYS-1.0.3.SBN
> tftp-server flash:CP7921G-1.0.3/TNUXR-1.0.3.SBN
> tftp-server flash:XMLDefault.cnf.xml
>
> I only have a few phones (7910, 7960, 7971G, 7920 and 7921G)
>
> I'll get a better IOS Version, I thought I had a sufficient IOS, but I guess
> that could be a problem - me thinking again.
>
>
>
>
> -----Original Message-----
> From: Jonathan Charles [mailto:jonvoip at gmail.com]
> Sent: Sunday, December 16, 2007 10:21 AM
> To: Robert Bell
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] CCME problem using 7921G Wireless phone
>
> First, you need CCME version 4.1 or better... which means you need to
> be running IOS 12.4.15T1... you need to extract the CCME files to the
> router (as you have done).
>
> Then you need to serve up each CCME file (for IOS load) with:
>
> tftp-server flash:[filename]
>
> Repeat this command for each.
>
> Also, CCME creates the Config XML files, not you.... just do a create
> cnf-files under telephony[service... and make sure you specify the
> load (without the .loads)...
>
>
>
>
> Jonathan
>
> On Dec 15, 2007 4:48 PM, Robert Bell <robert.bell1 at comcast.net> wrote:
> >
> >
> >
> >
> > Greetings Everyone,
> >
> >
> >
> > I'm hoping someone can help me out here.  I am trying to setup a Cisco
> 2851,
> > running a 12.4 IPAdvServices IOS with a Cisco wireless 7921G phone and I'm
> > having a little trouble.
> >
> >
> >
> > I've got the phone working with the wireless network (not Cisco, but it
> > functions w/ 7920 and network wise 7921G phones).  I've pulled an IP
> Address
> > from the router, it loads all the TFTP info, etc to the 7921G.  My problem
> > is I can't load the firmware.  I've had a few problems, first was I didn't
> > have a XMLDefault.cnf.xml file.  I'm not real familiar with this file or
> > XML, but I found a sample file, loaded it on the flash and set it up for
> > TFTP.  I'm not sure if I need to modify it or not though or how.
> >
> >
> >
> > Anyways, the phone seems happy with the file I found so I started to try
> and
> > configure the phone.  Just a little more background, I loaded the
> > CME-basic-4.2.0.1.tar file (I'm writing this from memory I may have the
> > version numbers wrong there), and using the "archive /xtract" command I
> also
> > loaded the CP7921-1.0.3.tar file.  So I think I should be good updating
> the
> > CCME files to the 4.2 version which does support the phone; however, when
> I
> > go to the telephony-service config and try and issue a "load 7921
> > CP7921-1.0.3" command it doesn't work because there is no 7921 option.
> >
> >
> >
> > Also, when doing a "Show telephony-service" command it shows the version
> is
> > 3.3 (which I think is the CCME version).  So if loading those new IOS and
> > the CME-Basic file doesn't upgrade the CCME to the higher version then
> what
> > am I not doing  Cisco doesn't have a lot of info because I think they want
> > you to use CCM and just have CCME for local survivability.
> >
> >
> >
> > Also, I know this isn't right, but I thought I'd give it a try.  Since I
> > don't run any 7902 IP phones, I used this command in the
> telephony-services
> > configuration: "load 7902 CP7921-1.0.3" and in the ephone config specified
> > the type as a 7902 trying to 'work around' the issue.  The phone does now
> > try and load the firmware, but the phone continues to try and register
> > downloads the CCM info, attempts to load the firmware and gives messages
> > like: "Not in Service" and "firmware update failed."  In the Status
> message
> > section on the phone itself it keeps logging the SEP<MACaddress>.cnf.xml
> > file every two minutes or so.  No errors though.
> >
> >
> >
> > I'm really at a loss here.  I know I probably am not doing things the
> > 'right/cisco way' but I've followed all the information I can find online.
> > There's not much information though for troubleshooting and what is out
> > there isn't working the way I think it's suppose to.  Any
> > ideas/suggestions/help would be greatly appreciated.  I think if I can
> > update the actual system to show version 4.X it may work since version 3.3
> > and earlier doesn't support the phone.
> >
> >
> >
> >
> >
> > B.
> >
> > 'A VoIP newbie'
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
>
>