[cisco-voip] Unity Dial by name - cannot find subscriber

[Scott Voll]

What is shown in the user profile?  list in phone directory?

Scott

On Dec 17, 2007 10:02 AM, Klaczko, Edwin <EdwinKlaczko at sd54.k12.il.us>
wrote:

>  I checked that as well for this subscriber and it was there.  The funny
> thing is this subscriber is found under the default directory handler, but
> does not come up in the handler the subscriber is assigned to.
>
>
>
> Eddie Klaczko
>
> Telephony/Network Specialist
>
> Schaumburg School District 54
>
>
>
> *From:* CarlosOrtiz at bayviewfinancial.com [mailto:
> CarlosOrtiz at bayviewfinancial.com]
> *Sent:* Monday, December 17, 2007 11:28 AM
> *To:* Klaczko, Edwin
> *Cc:* 'cisco-voip at puck.nether.net'; cisco-voip-bounces at puck.nether.net
> *Subject:* Re: [cisco-voip] Unity Dial by name - cannot find subscriber
>
>
>
>
> Check to make sure that they have recorded their name.  I don't think they
> appear in the directory until that is recorded.
>
> Carlos
>
>
>   *"Klaczko, Edwin" <EdwinKlaczko at sd54.k12.il.us>*
> Sent by: cisco-voip-bounces at puck.nether.net
>
> 12/17/2007 11:42 AM
>
> To
>
> "'cisco-voip at puck.nether.net'" <cisco-voip at puck.nether.net>
>
> cc
>
> Subject
>
> [cisco-voip] Unity Dial by name - cannot find subscriber
>
>
>
>
>
>
> We have had complaints about users not being able to locate a subscriber
> in the Dial-by-name directory.  The subscribers name does not come up in the
> local directory handler, but does come up in the default directory handler.
>  I checked the subscribers COS and it is correct and her name is listed as a
> subscriber under the COS page.
>
> I checked the User page in callmanager and the name is spelled correctly,
> associated to a phone and primary extension is selected.  Other subscribers
> in this COS and directory handler work fine.
>
> I noticed under the COS: Profile page the Subscribers can choose to be
> listed or not is selected.  Is there any way to check id the user has
> selected this?
>
> Has anyone had similar problems with the dial-by-name directory?
>
> In am running CCM 4.1(3)es124 and Unity 5.0(1.0) VMO.
>
>
> Eddie Klaczko
> Telephony/Network Specialist
> Schaumburg School District 54
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