[cisco-voip] CCC Licenses

[Jonathan Charles]

Open a TAC case with CCC (not licensing), tell them the server blew up
and the restore did not restore the license and you do not have it...
They will get you a new license...



Jonathan

On Dec 17, 2007 8:05 PM, Adam Blomfield <adman at adman.net> wrote:
> I guess someone will need to start digging for an SO number because the
> licenses did not come across in the backup and restore.
>
> -Adam
>
>
>
> On Dec 17, 2007 1:51 PM, Jonathan Charles < jonvoip at gmail.com> wrote:
> >
> >
> >
> > Well, yes.
> >
> > But.
> >
> > Your account manager should have the SO number...
> >
> >
> >
> > Jonathan
> >
> >
> >
> >
> >
> >
> >
> > On Dec 17, 2007 1:47 PM, Scott Voll <svoll.voip at gmail.com> wrote:
> > > I don't know about anyone else but who keeps PO / SO numbers 4 years
> later.
> > > They are long since gone.  sure would be nice if Cisco could keep that
> in
> > > our CCO / SCC or something.  ( oh, I forgot, it's all 3 party Non-Cisco
> > > people taking care of that..... and that would get lost faster then my
> > > Contracts.......)
> > >
> > > Scott
> > >
> > >
> > >
> > > On Dec 17, 2007 9:59 AM, Wes Sisk <wsisk at cisco.com> wrote:
> > >
> > > >
> > > > Hi Adam,
> > > >
> > > > I think the license file should be in license.properties file under
> > > C:\Program Files\wfavvid\ in encrypted format. The backup procedure does
> ask
> > > us to backup ALL the files from C:\Program Files\wfavvid folder among
> others
> > > and so should backup the license files.
> > > >
> > > > No worries if you don't get the files.  Just contact Cisco Licensing
> with
> > > your PO or SO number for CCC.
> > > >
> > > > /Wes
> > > >
> > > >
> > > > Adam wrote:
> > > >
> > > >
> > > >
> > > > I'm trying to migrate a Cisco Conference Connection 1.2(2) SR2 server
> from
> > > old hardware to new, and am having trouble with the licensing portion.
> The
> > > installation is about four years old at this point and nobody seems to
> be
> > > able to locate the original license keys. Is there any way to export the
> > > licenses from the existing server? Is licensing something that will be
> come
> > > across in a backup and restore?
> > > >
> > > > Thanks,
> > > > Adam
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> > > >
> > >
> > >
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> > >
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