[cisco-voip] IPCC 5.0 and CallManager 6.0

[Jonathan Charles]

I complained and whined and they FedEx'd it to me...

Funny you mention the Unity thing, I just got a stack of SQL disks for
Unity for a bunch of customers... apparently they screwed up or
something...




Jonathan

On Dec 21, 2007 8:51 PM, Voice Noob <voicenoob at gmail.com> wrote:
> So how did you end up getting the disks? Is there a part number that you can
> order when ordering IPCC 5.0 that will ship the SQL disk?
> I also find it odd that they are not shipping SQL with the Unity 5.x
> bundles. If you need it you have to order it as a diffrent part number.
>
>
>
> On Dec 21, 2007 8:25 PM, Jonathan Charles <jonvoip at gmail.com> wrote:
>
> >
> >
> >
> > Everyone, just a head's up on this.
> >
> > Cisco is not shipping SQL discs with IPCC 5.0 for upgrades, this is
> > per usual for Cisco, they expect you to use the SQL discs for your
> > previous version.
> >
> > However, IPCC 5.0 will ONLY work with the SQL disc that comes with it
> > (I had to escalate through my account team to get the correct CD).
> >
> > Also, after setting up a few JTAPI triggers and a CTI Call Control
> > group, I was unable to call into IPCC... the calls would get a fast
> > busy and the detailed CCM trace showed 'no potential matches'...
> > indicating a CSS problem.
> >
> > After some troubleshooting, we restarted the CCM service on both CCM
> > servers and the calls worked fine.
> >
> > Weird.
> >
> >
> > Jonathan
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
>
>