[cisco-voip] IPCC 5.0 and CallManager 6.0

[Voice Noob]

So how did you end up getting the disks? Is there a part number that you can
order when ordering IPCC 5.0 that will ship the SQL disk?
I also find it odd that they are not shipping SQL with the Unity
5.xbundles. If you need it you have to order it as a diffrent part
number.

On Dec 21, 2007 8:25 PM, Jonathan Charles <jonvoip at gmail.com> wrote:

> Everyone, just a head's up on this.
>
> Cisco is not shipping SQL discs with IPCC 5.0 for upgrades, this is
> per usual for Cisco, they expect you to use the SQL discs for your
> previous version.
>
> However, IPCC 5.0 will ONLY work with the SQL disc that comes with it
> (I had to escalate through my account team to get the correct CD).
>
> Also, after setting up a few JTAPI triggers and a CTI Call Control
> group, I was unable to call into IPCC... the calls would get a fast
> busy and the detailed CCM trace showed 'no potential matches'...
> indicating a CSS problem.
>
> After some troubleshooting, we restarted the CCM service on both CCM
> servers and the calls worked fine.
>
> Weird.
>
>
> Jonathan
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