[cisco-voip] secondary dial tone problems

Peter Ejmont pejmont at gmail.com
Sat Dec 29 09:05:12 EST 2007


Hi all,
I need your expert advice here.
Our campus voip is based on ccm (currently 4.1(3)) and it has been working
great for years.
Approx. a week ago, something has changed that secondary dial tone is played
in different places.
Our dial plan requires to dial 8 for outside calls and normally, after
pressing 8 you get
the socondary dial tone right away, regardless if call is for local (7
digit), national (10 digit) or
international. Well, things got interesting lately. Dialing local calls, I
get secondary dial tone after pressing
2 digits, one 8 and any number from 2-9. Long distance, secondary dial tone
is heard after pressing
81(2-9), so after 3 digits. International calls are similar to local calls.
Secondary dial tone is played after 80.

Nothing has changed in route patterns, gateways, route lists, etc. The only
few changes I found was someone
added one voip phone starting with a temporary 8XXXX number. I deleted it
but still have problems. Also,
2 ATA-188 were added but they have problems registering with call manager.
I ran the route pattern report and could not find anymore instances of
anything starting with 8 (except defined
dial plan). I used DNA for verification and the secondary dial tone should
be heard after pressing 8.

Any thoughts?

Thanks,
Peter
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