[cisco-voip] quick question on calls to unprogrammed numbers...

[Tim Reimers]

ah, there we go!
 
Thanks!
 
Time for some Audacity work!

________________________________

From: Jonathan Charles [mailto:jonvoip at gmail.com] 
Sent: Monday, January 08, 2007 10:38 AM
To: Voll, Scott
Cc: Tim Reimers; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] quick question on calls to unprogrammed
numbers...


The message is coming from the Annunciator service on CCM.

The message actually says, ""Your call cannot be completed as dialed,
please consult your directory and call again, or ask your operator for
assistance." 

Go to the TFTPPath and you will see a file called Annunciator.xml, this
defines the prompts, the prompts themselves are located in the TFTPPath
in: \Program Files\Cisco\TFTPPath\English_United_States

The file you are looking to replace is: Ann-VCA.alaw.wav



Jonathan






On 1/8/07, Voll, Scott <Scott.Voll at wesd.org > wrote: 

	I'm guessing right now it's coming from the Telco.

	 

	You could setup a caught all 7xxx to send it to the main number
(7000) or send it to Unity and have some kind of greeting from there.

	 

	Since 7xxx doesn't match as well as a DN 7321 if they dial 7321
they get the person they call but if 7456 is not connected to a phone it
will go to the 7xxx pattern and work as needed.

	 

	Scott

	 

	
________________________________


	From: cisco-voip-bounces at puck.nether.net [mailto:
cisco-voip-bounces at puck.nether.net
<mailto:cisco-voip-bounces at puck.nether.net> ] On Behalf Of Tim Reimers
	Sent: Monday, January 08, 2007 7:23 AM
	To: cisco-voip at puck.nether.net
	Subject: [cisco-voip] quick question on calls to unprogrammed
numbers...

	 

	 

	One of my users asked a question that I think no one has
noticed... 

	He wondered why it is that when you call a # on our system that
is not allocated, you get: 

	"Your call cannot be completed as dialed" 

	instead of 

	"You have reached a number that is not in service. Please check
the number you dialed and try again" 

	Or something like that.. 

	It did make me think -- where is that message coming from that
defaults when you misdial... 
	we might want to specifically program that message to say
something a little more informative, like 
	'you have reached a number that is not available on the phone
system. Please hang up and dial 7000 for assistance in locating the
person you are trying to reach"

	thanks, Tim 


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