[cisco-voip] quick question on calls to unprogrammed numbers...

[Jonathan Charles]

The message is coming from the Annunciator service on CCM.

The message actually says, ""Your call cannot be completed as dialed, please
consult your directory and call again, or ask your operator for assistance."

Go to the TFTPPath and you will see a file called Annunciator.xml, this
defines the prompts, the prompts themselves are located in the TFTPPath in:
\Program Files\Cisco\TFTPPath\English_United_States

The file you are looking to replace is: Ann-VCA.alaw.wav



Jonathan





On 1/8/07, Voll, Scott <Scott.Voll at wesd.org> wrote:
>
>  I'm guessing right now it's coming from the Telco.
>
>
>
> You could setup a caught all 7xxx to send it to the main number (7000) or
> send it to Unity and have some kind of greeting from there.
>
>
>
> Since 7xxx doesn't match as well as a DN 7321 if they dial 7321 they get
> the person they call but if 7456 is not connected to a phone it will go to
> the 7xxx pattern and work as needed.
>
>
>
> Scott
>
>
>  ------------------------------
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Tim Reimers
> *Sent:* Monday, January 08, 2007 7:23 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] quick question on calls to unprogrammed numbers...
>
>
>
>
>
> One of my users asked a question that I think no one has noticed…
>
> He wondered why it is that when you call a # on our system that is not
> allocated, you get:
>
> "Your call cannot be completed as dialed"
>
> instead of
>
> "You have reached a number that is not in service. Please check the number
> you dialed and try again"
>
> Or something like that..
>
> It did make me think -- where is that message coming from that defaults
> when you misdial…
> we might want to specifically program that message to say something a
> little more informative, like
> 'you have reached a number that is not available on the phone system.
> Please hang up and dial 7000 for assistance in locating the person you are
> trying to reach"
>
> thanks, Tim
>
> _______________________________________________
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> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
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