[cisco-voip] quick question on calls to unprogrammed numbers...

[Jonathan Charles]

Well, that would be easy enough... Create a catch-all translation pattern
XXXX and forward it to a call handler...

Anything more specific will go to that extension


Jonathan

On 1/8/07, Simon, Bill <bills at tns.its.psu.edu> wrote:
>
> You can set up a translation pattern specific to your dialplan such that
> when someone dials something that looks like a DN, but isn't allocated,
> it gets pushed to Unity or some IVR that plays a more informative
> recording.
>
> I guess there's a precedence order that allows this to work... a call is
> routed to an allocated DN before it is routed to this translation pattern.
>
>
> Tim Reimers wrote:
> >
> >
> > One of my users asked a question that I think no one has noticed…
> >
> > He wondered why it is that when you call a # on our system that is not
> > allocated, you get:
> >
> > "Your call cannot be completed as dialed"
> >
> > instead of
> >
> > "You have reached a number that is not in service. Please check the
> > number you dialed and try again"
> >
> > Or something like that..
> >
> > It did make me think -- where is that message coming from that defaults
> > when you misdial…
> > we might want to specifically program that message to say something a
> > little more informative, like
> > 'you have reached a number that is not available on the phone system.
> > Please hang up and dial 7000 for assistance in locating the person you
> > are trying to reach"
> >
> > thanks, Tim
> >
> >
> > ------------------------------------------------------------------------
> >
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> > cisco-voip at puck.nether.net
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>
> --
> Bill Simon - bills at tns.its.psu.edu - (814) 865-2270
> http://tns.its.psu.edu/
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>
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