[cisco-voip] Inconsistent behavior on phone services between 7960 and 7961

Simon, Bill bills at tns.its.psu.edu
Mon Jan 8 17:26:28 EST 2007


Found an annoying inconsistency today.  Maybe someone here could explain 
why this is happening...

I have a phone service that's basically just a simple CGI on the web 
server.  Takes input, responds with CiscoIPPhoneText data.  The 
CiscoIPPhoneText XML object also has an Exit softkey defined (Softkey:Exit).

On the 7960, the Exit softkey backs the user out to the services menu 
(correct behavior).  On the 7961, though, the Exit softkey returns the 
user back to the input page (incorrect).  According to the "Developing 
Cisco IP Phone Services" book this is what the Cancel softkey (NOT Exit) 
is supposed to do--return to the previous page.

In other words it seems to work as documented on the 7960, and 
incorrectly (bug?) on the 7961... unless I'm missing something.

Bill


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