[cisco-voip] extension mobility breaks when I change theMACaddress of IP communicator

[Lelio Fulgenzi]

Yup. The phone itself registers fine with the default settings. It's only when I attempt to login via EM that things go awry. It's like EM ignores the userdefined deviceID and goes with the NIC addr. Funny thing is, when I go ahead and configure a second device in CallManager with the NIC mac addr, the login process works, BUT the user profile is not applied. 

Wierd. I'm thinking it's a bug (or working by design). I'm gonna open a case with the TAC tomorrow. 
  ----- Original Message ----- 
  From: Joe Pollere (US) 
  To: Lelio Fulgenzi ; cisco-voip at puck.nether.net 
  Sent: Thursday, January 11, 2007 8:15 PM
  Subject: RE: [cisco-voip] extension mobility breaks when I change theMACaddress of IP communicator


  Lelio,

   

  Are you including SEP in the device name in the IPC setup? ie SEP123456789012. 

   

  Joe

   


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  From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
  Sent: Thursday, January 11, 2007 4:13 PM
  To: cisco-voip at puck.nether.net
  Subject: Re: [cisco-voip] extension mobility breaks when I change theMACaddress of IP communicator

   

  OK, so I started from scratch. Now I get the same error on the phone "Login Unsuccessful" with Error [11] appearing at the bottom. I looked in the logs and see:

   

    7: Jan 11 16:06:07.454 EST %EM-3-UNK:0: LoginService: Dev: SEP000CF1CD12CD- Error #11 - Policy Violation: Device does not exist: Device does not exist

  The "12CD" is the NIC's original ethernet address.

   

  Am I trying to do something totally unsupported? Why would they have a field allowing me to enter a device name?

   

  --------------------------------------------------------------------------------
  Lelio Fulgenzi, B.A.
  Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
  (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
  I'm changing my name to iPhone. Who do I pay trademark rights to?

    ----- Original Message ----- 

    From: Lelio Fulgenzi 

    To: Lelio Fulgenzi ; cisco-voip at puck.nether.net 

    Sent: Thursday, January 11, 2007 1:24 PM

    Subject: Re: [cisco-voip] extension mobility breaks when I change the MACaddress of IP communicator

     

    I've now created a new IP communicator device and delete the previous user profile and created a new one and assigned it to the user id. Now the login is successful but the user profile doesn't seem to apply to the phone. No DN appears, etc. The phone is logged in because when I press the configured EM service URL button, it says "logout lelio?".

     

    Wierd!

    --------------------------------------------------------------------------------
    Lelio Fulgenzi, B.A.
    Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
    (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
    I'm changing my name to iPhone. Who do I pay trademark rights to?

      ----- Original Message ----- 

      From: Lelio Fulgenzi 

      To: cisco-voip at puck.nether.net 

      Sent: Thursday, January 11, 2007 1:02 PM

      Subject: [cisco-voip] extension mobility breaks when I change the MACaddress of IP communicator

       

      I'm trying to test out the functionality of locally administered MAC addresses. When I change the MAC address of the device in CallManager, I can no longer log in to Extension Mobility. It gives me error 11. I can't see anywhere else where the MAC address is stored, am I missing something? I'm going to drudge up the documentation to see what step I might have missed, but in the mean time, any pointers would be helpful.

       

      Thanks, Lelio

       

      --------------------------------------------------------------------------------
      Lelio Fulgenzi, B.A.
      Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
      (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
      ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
      I'm changing my name to iPhone. Who do I pay trademark rights to?


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