[cisco-voip] Upgrade from CCM3.3 and CRS 3.1 to CCM5.1 and CRS 4.5

[Ryan Ratliff]

For 15 agents maybe it isn't quite worth it for you.

However if you have 2000 agents that can run into issues with every  
new phone load, jtapi version, etc AND maybe you want to go to 5.x  
but don't want to deal with IPCC upgrade issues, the idea is not  
quite so ridiculous.

-Ryan

On Jan 12, 2007, at 11:59 AM, Jonathan Charles wrote:

That's ridiculous.

Why would have them install a separate CCM cluster for a call center  
with 15 agents?



Jonathan

On 1/12/07, Ryan Ratliff <rratliff at cisco.com> wrote:I think others  
have done this with great success (separate cluster
for IPCC).

-Ryan

On Jan 12, 2007, at 11:46 AM, Lelio Fulgenzi wrote:

I never thought I'd say this, but I'm seriously considering that IPCC
users be put on a seperate cluster. Upgrade the cluster only when
necessary. When we last talked to our Cisco team there seemed to be
no light at the end of the tunnel with respect to concurrent support
for previous versions of IPCC.

----- Original Message -----
From: Jonathan Charles
To: cisco-voip at puck.nether.net
Sent: Friday, January 12, 2007 11:40 AM
Subject: [cisco-voip] Upgrade from CCM3.3 and CRS 3.1 to CCM5.1 and
CRS 4.5

Curious...

I know I need to upgrade them to CCM4.1 before I can go to 5.1..

Do I need to go to IPCC 4.0 before 4.5, or can I go straight from
CRS3.1 to 4.5?

And is it really an upgrade or is it some disaster-fest, where I need
to rebuild the IPCC applications.



Jonathan


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