[cisco-voip] IPCCx script Holidays

Voll, Scott Scott.Voll at wesd.org
Wed Jan 17 13:58:25 EST 2007


OK-

 

I just got burned on a Holiday Helpdesk script.

 

I have the script to M-F 7-5pm and then after hours / weekends go to the
after hours script to call the on call person.

 

Is there a way in IPCCx to add in holidays?  IE> I input the holidays
for the year and it follows the after hours script?

 

Thanks

 

Scott

 

CM 4.1.3sr2 IPCCx 4.0

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