[cisco-voip] RIS problem

[pwalenta at wi.rr.com]

Already tried the restart service/reboot systems to no avail.

mmfspy shows no phones registered no other devices registered.

Opening TAC case shortly.  

I'm hoping this is a cosmetic problem and not something serious ;-)

----- Original Message -----
From: Wes Sisk <wsisk at cisco.com>
Date: Friday, January 19, 2007 9:16 am
Subject: Re: [cisco-voip] RIS problem
To: pwalenta at wi.rr.com
Cc: cisco-voip at puck.nether.net

> no hits in topic.  you're up a creek.
> 
> poke around a bit more -
> does 'mmfspy' from the cmd prompt show correct status?  if not, 
> then CM 
> is not populating shared memory correctly => restart ccm.
> if mmfspy shows correct status, but RIS does not, it will take some 
> digging.  I guess you've tried the normal restart RIS?  Crank RIS 
> traces 
> to detailed, restart, capture traces, upload to TAC case.
> 
> /Wes
> 
> pwalenta at wi.rr.com wrote:
> > I've got a cluster that was upgraded from 4.1 to 4.2.3sr1.
> >
> > Everything works fine except that RIS doesn't report any 
> registered devices.
> >
> > Unity is there and works, phones are there, vg224 and voice 
> gateways are
> > all there and work.
> >
> > The only clue as to something being wrong (outside of no registered
> > devices being reported) is this in the RIS trace file:
> >
> > 01/19/2007 08:38:19.427 RIS|GENisUp: check:
> > 
>
Global\CCM_GENstatusFile_15|<CLID::StandAloneCluster><NID::172.16.22.12>>
01/19/2007 08:38:19.427 RIS|GENisUp: OpenFileMapping
> > failed.|<CLID::StandAloneCluster><NID::172.16.22.12>
> >
> > Anyone seen this before?
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >   
>