[cisco-voip] Unity Admin page keeps getting hung up

[Luis Valdes]

Mike,

 

I had the same problem with two Unity servers, next you will find a fix to
that.

This problem usually happens when SAWEB session expires.

 

Please perform the following steps:

Start>Administrative Tools>Internet Information Services (IIS) Manager

Once this MMC opens you will see your Unity server name

Expand the + beside the Unity server name

You should see a yellow folder named "Web Sites"

Right Click on that yellow folder named "Web Sites" and select Properties

This will open the Web Site Properties Box

Locate the "Service" Tab at the top, select it

At the top of the service tab, there will be a box titled Isolation Mode

Look to see if the box is checked. If it is checked, please continue to
follow these steps

Please UNCHECK the box beside the "Run WWW service in IIS 5.0 isolation mode

Once this is cleared, if it was checked, click "Apply"

At this point you simply need to run the IISreset command from the command
line.

Finally reset  IIS.

 

Luis Valdes

levaldes at ndsi.com

 

 

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