[cisco-voip] Repost - Attendant Console presence...

[Ryan Ratliff]

Have you looked at the TCD traces to see if it is sending linestates  
to the client?  Search for the IP address of the client to find the  
line.

If you take a sniffer capture of you doing a directory search and  
filter for packets coming from the CM you can at least see if the UDP  
linestate messages are getting to the PC.
If you do see them, Ethereal won't decode them but you can look at  
the hex and at least verify what dn is in the message.

-Ryan

On Jun 4, 2007, at 11:18 AM, Jonathan Charles wrote:

Yeah...

AC works fine... except for this... someone suggested the Windows FW,
but it is disabled... someone else suggested disabling their AV... but
I haven't tried it yet.


Jonathan

On 6/4/07, Patrick Diener <patrick.diener at gmail.com> wrote:
> I suppose CTI Manager Service and the CTI User and Password that is
> used by the TCD service has been checked...
>
> and the AC Application has been downloaded from the currently running
> CCM Version...
>
> Regards
> Patrick
>
> On 6/4/07, Jonathan Charles <jonvoip at gmail.com> wrote:
>> OK, so, we have installed attendant console on four different PCs, no
>> hunt groups, just a user with AC and the main number on her phone...
>> she routes the calls where they need to go...
>>
>> For speed dials and the directory we just have the question-mark  
>> of doom...
>>
>> How do we get presence to work?
>>
>> I have tried all of the previous suggestions... setting the  
>> interface,
>> etc. No luck...
>>
>> Call Control is up, the user is online... I have no idea why this  
>> doesn't work.
>>
>>
>>
>> Jonathan
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>>
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