[cisco-voip] Call diversion on 4.1(3)

[Jonathan Charles]

I think he wants to change the CFA for a remote phone...

You can do it, you just need to give the Operator admin rights to
CCM... that should be interesting... tell her you are auditing, and if
she nukes the system out she will be billed for the time and materials
to fix it...



Jonathan

On 6/5/07, Voll, Scott <Scott.Voll at wesd.org> wrote:
> I'm not sure what you mean by Call Diversion.  Are you wanting to divert
> calls to VM?  You can setup the Immediate divert softkey or if you want
> to sent a call to VM rather then ring any extension you can setup a
> route pattern of *extension with a Route Point to VM.
>
> If I'm misunderstand let me know.
>
> scott
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Fishwick, Chris
> Sent: Monday, June 04, 2007 11:11 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Call diversion on 4.1(3)
>
> Hi All,
>
> We have a Call Manager 4.1(3) system which we have recently installed,
> and
> one piece of functionality that we have not yet been able to reproduce
> from
> our old PABX was the ability for the switchboard to set a call diversion
> on
> a DN from the switchboard phone, without having to use the web interface
> into Call Manager itself (a situation we are trying to avoid).  Can
> anyone
> provide some pointers on how this can be done?
>
> Regards
>
> Chris Fishwick
> Network Engineer
> Infrastructure Team
> Technology Services Group
>
> P: 03 6221 1626
> M: 0407 330 549
> F: 03 6221 1798
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