[cisco-voip] Multicast SRST, branch router, no moh for PSTN caller

Ryan Ratliff rratliff at cisco.com
Wed Jun 6 10:37:47 EDT 2007


You are exactly correct.  The entire process of using a router to  
source multicast MOH at a remote site is based on tricking  
CallManager into thinking it is sourcing the MOH.

The other option of course is putting a CM subscriber at the remote  
site that only runs the IP Voice Media Streaming App service.

-Ryan

On Jun 6, 2007, at 10:31 AM, CarlosOrtiz at bayviewfinancial.com wrote:


I think your redundancy assumptions are correct.   The whole setup  
for this multicast MOH is a little tricky.  It would be great if  
Cisco could make it a bit easier.  I actually came into an existing  
environment where they had about 8 audio sources enabled for  
multicast.  I created a dummy audio file for this purpose and  
disabled all the others that were multicasting.  Even though all  
other audio sources were not multicasting and my audio file was audio  
source 2 the ulaw stream was being sent from 239.1.1.5 and not  
239.1.1.1 as anticipated.(base of 239.1.1.1 on MOH server).

After performing some maintenance about a week ago and resetting all  
the CM servers guess what??  The multicast stream address changed to  
239.1.1.1 !!!

I had to go back to about 8 gateways and change the multicast address  
to get them working again.  I'm guessing that the audio 1 source file  
was previously multicast enabled and the changes didn't take affect  
until the reboot.

Carlos


Robert Kulagowski <bob at smalltime.com>
Sent by: cisco-voip-bounces at puck.nether.net
06/06/2007 10:16 AM

To
Ryan Ratliff <rratliff at cisco.com>
cc
cisco-voip at puck.nether.net
Subject
Re: [cisco-voip] Multicast SRST, branch router,        no moh for  
PSTN caller





Ryan Ratliff wrote:
 > I'm pretty sure CM will increment the port/IP address of the MOH
 > stream going from ulaw to alaw.   Since you can only stream to one
 > multicast IP address/port from the router you need to make sure every
 > endpoint that needs to listen to that MOH source is using the same
 > codec.

I know for a fact that it does; I just ran into this issue in Sydney,
where I put a alaw file on the router and discovered that my MOH didn't
work.  When I looked at sh ccm-manager music-on-hold I realized that it
was coming from 239.1.1.2 port 16384 instead of 239.1.1.1 and had to
update my config.

However, this configuration is brittle in that 1)  I can't put 239.1.1.2
on more than one MOH source on CM because CM then complains that the IP
is already in use and/or 2)  I don't think that I can wildcard the IP
address (but keep a fixed port on the router multicast moh config), so
if a CM goes bye-bye and the phones register to another CM this is going
to fail, correct?
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