[cisco-voip] Documentation for Moves/Adds/Changes

[Candace Holman]

Kathy,
This checklist probably won't be much help, but it will give you a sense of
what needs to be researched.  I wrote docs (sorry, can't share them) that
have about 5 pages per step as listed below for Adds, plus appendixes for
moves and changes.  It really is organization specific, with dozens to
hundreds of components to be configured per local policies.  You might
be beginning a rather large task.
Best bet is to ask for access to your CallManager admin pages to review a
pre-configured Device and User.  If things were set up well you'll be
dealing with customized templates and not have alot of variety, but if
not, ask questions about why certain settings were chosen for partitions,
calling search spaces, numbers of lines, cfa/cfna/cfb settings on each line,
voice mail settings on each line, etc.  Learn (fast) which fields are not
important in your org.  Also click the help and "i" buttons on the CM admin
pages to learn the definitions of each field and which ones might have
multiple values in your organization.  Another tip - use the Copy feature to
copy and edit previous adds rather than starting from scratch.
See http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008070ec9a.html#wp1148937

for an intro to Device.
VoIP Order Checklist



*Step 1*

Review the order and collect the following information:

   - Building
   - Model
   - MAC Address
   - User
   - Class of Service
   - Directory Number/s

 *Step 2*

Add the Device (phone) *and any phone service subscriptions *

*Step 3*

Add the Directory Numbers *and departmental line configuration*

*Step 4*

Add the User (customer)

*Step 5*

Associate the User and Device

*Step 6*

Reset the phone

*Step 7*

Add the user to the email notification list

*Step 8*

Request ACL changes

Candace

On 6/8/07, Tarkington, Kathy L.
>   > <Kathy.Tarkington at agg.com> wrote:
>   > >
>   > >
>   > > I am tasked with creating documentation that
>   > anyone in my department
>   > > can use for simple moves/adds/changes to our
>   > phones.  Would anyone
>   > > have any documentation they'd be willing to
> share
>   > to help get me
>   > started?
>   > >
>   > > Thanks! ________________________________
>   > >
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