[cisco-voip] Upgrade CRA 3.5 to 4.0(5a)

[Reto Gassmann]

Hi all

has anyone experience upgrading CRSs from 3.5 to 4.0(5a).

I tried it this weekend following the instructions in the Cisco Customer
Response Solutions 4.0(5a) Installation Guide (Backup CRS 3.5 / Reimage Server
/ Install CRS 4.0(5a), Restore, Migrate)
It worked well for the first Server.
But I can't restore the second. The backup works fine and ends successful. The
installation of the new CRS files complete without problem. However, if I try
to restore the data from BARS the restore fails after 68% with an LDAP Error.

I made for each CRS a new LDAP Cluster Profile, perhaps this is wrong and I have
to use the same profile for the first and the second server.

Or is it easier to run a new / clean set up for the second CRS.

Any help is appreciated.
Reto