[cisco-voip] Upgrade CRA 3.5 to 4.0(5a)

[Johnny Crothers]

I have done this before... although it was to 4.0(4) the only problem I
had (took 38 hrs to fix) Was a problem with the global.csv file, when
importing it into the new slapd there was a blank space where the extn
number was meant to be. This caused major problems with the restore.

Have you modified the Global.csv file, the global address book for the
IPCC Agents?

I had 2 servers and created a separate LDAP profile for each.

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Reto Gassmann
Sent: 11 June 2007 16:38
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Upgrade CRA 3.5 to 4.0(5a)

Hi all

has anyone experience upgrading CRSs from 3.5 to 4.0(5a).

I tried it this weekend following the instructions in the Cisco Customer
Response Solutions 4.0(5a) Installation Guide (Backup CRS 3.5 / Reimage
Server
/ Install CRS 4.0(5a), Restore, Migrate)
It worked well for the first Server.
But I can't restore the second. The backup works fine and ends
successful. The
installation of the new CRS files complete without problem. However, if
I try
to restore the data from BARS the restore fails after 68% with an LDAP
Error.

I made for each CRS a new LDAP Cluster Profile, perhaps this is wrong
and I have
to use the same profile for the first and the second server.

Or is it easier to run a new / clean set up for the second CRS.

Any help is appreciated.
Reto



_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip


**********************************************************************
Any opinions expressed in the email are those of the individual and not necessarily the company. This email and any files transmitted with it are confidential and solely for the use of the intended recipient.  If you are not the intended recipient or the person responsible for delivering it to the intended recipient, be advised that you have received this email in error and that any dissemination, distribution, copying or use is strictly prohibited.

If you have received this email in error, or if you are concerned with the content of this email please e-mail to: e-security.support at vanco.info

The contents of an attachment to this e-mail may contain software viruses which could damage your own computer system. While the sender has taken every reasonable precaution to minimise this risk, we cannot accept liability for any damage which you sustain as a result of software viruses. You should carry out your own virus checks before opening any attachments to this e-mail. 

Vanco UK Ltd Registered in England No: 2296733 Registered Office: John Busch House, 277 London Road, Isleworth, Middlesex TW7 5AX

Please consider the environment before printing this e-mail
**********************************************************************