[cisco-voip] IPCC Wallboard

[DUNCAN, W B.]

We just put a IPCC Express Call Center on our Help Desk and I would like
to get them better access to real-time queue statistics by adding an LCD
wallboard.  I have received a few quotes from companies, but their
software is geared for larger call centers and thus too expensive.  Our
help desk is very small (a max of 10 people).  Does anyone know of a low
cost / free real-time control software for LCD lightboards?

 

Thanks as always,

W. Brian Duncan

Coordinator of Telecommunications

Ozarks Technical Community College

 

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