[cisco-voip] MWI with CUE

[Lelio Fulgenzi]

Thanks Paul, as a colleage pointed out, the paragraph below explains why we didn't have to do anything. I didn't know that JTAPI could do MWI so transparently. The question is why Cisco Unity (full version) doesn't use this method. I'm assuming it would give us double-rings if it could.
  For Cisco CallManager integrations, the Java Telephony Application Programming Interface (JTAPI) protocol lights a lamp directly. There is no need to place a call to a specific number. The JTAPI protocol itself supports a setMessageWaiting command, which handles MWI events. Therefore, MWIs should work regardless of whether MWI extensions are configured in the Cisco CallManager. Remember that MWIs do not work when Cisco Unity Express is in SRST mode. A complete MWI refresh only occurs after Cisco Unity Express reregisters with Cisco CallManager and the IP phones are no longer in CallManager fallback mode.

----- Original Message ----- 
From: "Paul Choi" <asobihoudai at yahoo.com>
To: "Lelio Fulgenzi" <lelio at uoguelph.ca>; <cisco-voip at puck.nether.net>
Sent: Friday, June 15, 2007 8:33 PM
Subject: Re: [cisco-voip] MWI with CUE


> http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008027fa9f.shtml#procedure1
> 
> I don't see anything else related to your issue! :(
> 
> 
> --- Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> 
>> We just tested MWI with CUE and it works. Great.
>> 
>> But we didn't configure the MWI on/off anywhere in 
>> CUE.
>> 
>> 
>> How the heck does it know how to turn MWI on/off on
>> the phone?
>> 
>>
> --------------------------------------------------------------------------------
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph *
>> Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>
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> 
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