[cisco-voip] MWI with CUE

[Paul Choi]

Lelio,

You're welcome. I'm very happy I was able to help...<I
think?>


--- Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> Thanks Paul, as a colleage pointed out, the
> paragraph below explains why we didn't have to do
> anything. I didn't know that JTAPI could do MWI so
> transparently. The question is why Cisco Unity (full
> version) doesn't use this method. I'm assuming it
> would give us double-rings if it could.
>   For Cisco CallManager integrations, the Java
> Telephony Application Programming Interface (JTAPI)
> protocol lights a lamp directly. There is no need to
> place a call to a specific number. The JTAPI
> protocol itself supports a setMessageWaiting
> command, which handles MWI events. Therefore, MWIs
> should work regardless of whether MWI extensions are
> configured in the Cisco CallManager. Remember that
> MWIs do not work when Cisco Unity Express is in SRST
> mode. A complete MWI refresh only occurs after Cisco
> Unity Express reregisters with Cisco CallManager and
> the IP phones are no longer in CallManager fallback
> mode.
> 
> ----- Original Message ----- 
> From: "Paul Choi" <asobihoudai at yahoo.com>
> To: "Lelio Fulgenzi" <lelio at uoguelph.ca>;
> <cisco-voip at puck.nether.net>
> Sent: Friday, June 15, 2007 8:33 PM
> Subject: Re: [cisco-voip] MWI with CUE
> 
> 
> >
>
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008027fa9f.shtml#procedure1
> > 
> > I don't see anything else related to your issue!
> :(
> > 
> > 
> > --- Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> > 
> >> We just tested MWI with CUE and it works. Great.
> >> 
> >> But we didn't configure the MWI on/off anywhere
> in 
> >> CUE.
> >> 
> >> 
> >> How the heck does it know how to turn MWI on/off
> on
> >> the phone?
> >> 
> >>
> >
>
--------------------------------------------------------------------------------
> >> Lelio Fulgenzi, B.A.
> >> Senior Analyst (CCS) * University of Guelph *
> >> Guelph, Ontario N1G 2W1
> >> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> >>
> >
>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> >> 
> >> "Buffalo buffalo Buffalo buffalo buffalo buffalo
> >> Buffalo buffalo."      WJR
> >> > _______________________________________________
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> >>
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> >> 
> > 
> > 
> > 
> >       
> >
>
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